Summary
Overview
Work History
Education
Skills
Phone
Certification
Timeline
Generic

Eric Lundblad

Lakeland,Florida

Summary

Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 22+ years of experience in IT. Recognized for cost-effective system improvements, operational streamlining and positive leadership style. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

IT Manager

Treatt USA Inc
09.2012 - Current
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
  • Oversaw IT department operations and training.
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
  • Improved network efficiency by implementing new server configurations and optimizing system operations.
  • Coordinated technical training and personal development classes for staff members.
  • Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
  • Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
  • Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Managed life cycle replacement of hardware and software.
  • Implemented and maintained technology and software budget.
  • Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Interacted and negotiated with vendors, and contractors to secure products and services.
  • Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
  • Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
  • Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Spearheaded disaster recovery efforts during critical incidents, restoring systems functionality quickly to minimize downtime and maintain business continuity.

IT Manager

Cornerstone Marketing Group
07.2004 - 09.2012
  • Developed new processes for insurance agents which resulted in marked performance improvements
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Implemented and maintained technology and software budget.
  • Managed life cycle replacement of hardware and software.

Web Developer

Parker and Associates
02.2001 - 06.2004
  • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Developed custom web applications, resulting in tailored solutions for client needs.
  • Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
  • Migrated websites to new platforms, minimizing downtime and maintaining seamless user experiences.
  • Oversaw back-end development using PHP to maintain website integrity.
  • Adhered to SEO best practices while designing sites.
  • Discussed site and app requirements with clients to produce actionable development plans.
  • Provided front-end website development using WordPress, Hubspot, and other editing software.
  • Increased website traffic through search engine optimization strategies and targeted content creation.
  • Integrated third-party APIs to enhance website functionality and provide additional services to users.
  • Streamlined website maintenance tasks for increased efficiency and improved site functionality.
  • Oversaw technical issues and troubleshooting requests to resolve user problems.
  • Ran debugging tools to eliminate flaws and glitches prior to publishing.
  • Provided security maintenance and patching on website interface to maintain viability after launch.
  • Developed user-friendly web forms with validation and error handling.
  • Optimized web applications for speed, scalability and security.

Education

Bachelor of Science - Computer Science

ORU
Tusla, OK
06.2004

Skills

  • Team Leadership
  • Strong verbal communication
  • Security & Compliance
  • Vendor management
  • Team Collaboration
  • Cybersecurity best practices
  • IT Budgeting
  • ITIL Framework
  • Mobile Technologies
  • User Support
  • Project Planning
  • Staff hiring

Phone

863-508-0530

Certification

ITIL 4 Foundation - 2020

Nutanix Certified Associate - 2023

Timeline

IT Manager

Treatt USA Inc
09.2012 - Current

IT Manager

Cornerstone Marketing Group
07.2004 - 09.2012

Web Developer

Parker and Associates
02.2001 - 06.2004

Bachelor of Science - Computer Science

ORU

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Eric Lundblad