Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Machado

Chicago,IL

Summary

Strategic SaaS sales professional with 8+ years of experience selling restaurant and QSR technology solutions to independent operators and multi-location national brands. Proven track record of exceeding quota, closing complex $50K+ ARR deals, and opening net-new markets. Adept in MEDDICC and Challenger methodologies, with a consultative approach to executive-level selling and long, multi-stakeholder sales cycles.

Overview

10
10
years of professional experience

Work History

Enterprise Account Executive | Strategic SaaS Sale

Restaurant365
Chicago, IL
12.2022 - Current
  • Drive net-new ARR by selling accounting and back-office SaaS solutions to multi-brand, multi-location National QSR operators.
  • Quickly ramped into the National QSR segment, developing expertise in complex, multi-entity restaurant organizations.
  • Applied MEDDICC qualification to identify economic buyers, define success metrics, and validate decision criteria, improving forecast accuracy and deal progression.
  • Consistently close high-value deals averaging $50K+ ARR, engaging C-suite and senior executives across finance and operations.
  • Navigate long, multi-stakeholder sales cycles while collaborating cross-functionally with Sales Engineering, Customer Success, and Account Management to ensure seamless handoffs and strong client satisfaction.

Performance Highlights:

  • 2023: $42,500 ARR closed | 102% quota attainment (3-month ramp period)
  • 2024: $32,600 ARR closed | 92% quota attainment
  • 2025: $43,100 ARR closed | 103% quota attainment

Territory Account Executive

Toast
Chicago, IL
10.2021 - 10.2022
  • Owned a territory of 800+ independent restaurants, managing the full sales cycle from outbound prospecting through close.
  • Developed and executed a data-driven sales strategy based on market research and buying trends, increasing engagement and pipeline quality.
  • Utilized consultative and Challenger-based discovery to uncover operational gaps and tailor POS and payments solutions to each restaurant’s growth stage.
  • Delivered customized product demonstrations aligned to each restaurant’s operational and payment needs.
  • Expanded Toast’s footprint in a competitive market, driving measurable territory growth.

Performance Highlights:

  • 2022: $48,000 ARR quota | 89% quota attainment
  • Drove a 10% increase in territory sales year over year

Strategic Account Executive

Restaurant Accounting Services Inc. (RASI)
Chicago, IL
04.2018 - 08.2021
  • Sold restaurant-specific back-office and financial management solutions, including accounting, inventory controls, payroll, compliance, and enterprise POS reporting.
  • Quantified business impact by tying solutions to cost controls, unit-level profitability, and financial visibility, strengthening executive alignment and accelerating consensus across stakeholders.
  • Conducted consultative, needs-based product demonstrations that increased close rates and long-term client retention.
  • Built and expanded territories across Chicago and Milwaukee, generating $1M+ in net-new revenue.

Performance Highlights:

  • 2019: $36,000 ARR quota | 87% attainment
  • 2020: $38,000 ARR quota | 93% attainment
  • 2021: $48,000 ARR quota | 106% attainment (paced prior to departure)

Regional Account Manager

Paris Brother (Mother Earth & Parisi Coffee)
Chicago, IL
04.2016 - 12.2017
  • Expanded brand presence by selling specialty coffee and food products to restaurants and retailers.
  • Drove deal momentum by proactively managing decision processes, legal/procurement timelines, and competitive displacement in complex sales cycles.
  • Opened 50+ new retail accounts in 7 months through aggressive prospecting and relationship building.
  • Exceeded annual quota by 100% in year one, significantly contributing to regional revenue growth.

Education

Bachelor of Arts - Economics

California State University, Chico
Chico, CA
05-1995

Skills

  • SaaS Sales & Full-Cycle Sales
  • Net New Business Development
  • Enterprise & Mid-Market Sales
  • QSR & Restaurant Technology
  • Complex Sales Cycles
  • C-Suite & Executive Selling
  • Territory & Pipeline Management
  • CRM (Salesforce)
  • Product Demos & Discovery
  • Contract Negotiation & Closing
  • Sales Methodologies: MEDDICC, Challenger Sale, Consultative Selling

Timeline

Enterprise Account Executive | Strategic SaaS Sale

Restaurant365
12.2022 - Current

Territory Account Executive

Toast
10.2021 - 10.2022

Strategic Account Executive

Restaurant Accounting Services Inc. (RASI)
04.2018 - 08.2021

Regional Account Manager

Paris Brother (Mother Earth & Parisi Coffee)
04.2016 - 12.2017

Bachelor of Arts - Economics

California State University, Chico
Eric Machado