
Detail-oriented individual with experience in technical roles and customer service. Skilled in process documentation and team collaboration, contributing to improved equipment reliability and enhanced customer solutions.
Delivered personalized customer solutions while training new associates to enhance service quality.
Managed inspection equipment operations and documented inspection results. Diagnosed technical issues and oversaw maintenance activities in compliance with safety protocols. Collaborated with maintenance teams to enhance equipment reliability.
Maintained electronic records, monitored patient data, communicated critical updates, and trained new staff on procedures.
Led construction operations, coordinated logistics, ensured quality standards, mentored junior personnel, and managed complex projects.
Military Service
United States Army – Horizontal Construction Engineer (12N)
Fort Hood, TX
March 2016 – June 2019