Eric Mbualungu
Summary
Determined Business Professional with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.
Overview
4
4
years of professional experience
Work History
Mortgage Loan Officer
Atlantic Coast Mortgage
02.2022 - Current
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Business Development Associate
Long & Foster Commercial, Tysons
04.2020 - 07.2020
- Developed business pipeline using cold and warm techniques.
- Engaged with customers to build business relationships.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
Business Manager
Lord & Mak Home Care
07.2019 - Current
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Business Consultant
Warm Hearth Village
08.2019 - 12.2019
- Conducted Research on the healthcare industry for the organizations niche market
- Led restructuring of organization internal processes, resulting in improved performance.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Presented implementation strategies to the CEO, Vice President and other board members of the organization
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Education
Bachelor of Science - Business Management, Entrepreneurship
Virginia Tech, Pamplin College of Business
Blacksburg, VA12.2020
Skills
- Real Estate Appraisal
- Sales and Marketing Support
- System Integration Testing
- Business Intelligence Analysis
- Mortgage Loan Origination
- System Optimization
- Networking and Partnership Development
- Client Account Management
- Sales Development
- Excel Formulas
- Business Intelligence Data Modeling
- Schedule Management
Timeline
Mortgage Loan Officer
Atlantic Coast Mortgage
02.2022 - Current
Business Development Associate
Long & Foster Commercial, Tysons
04.2020 - 07.2020
Business Consultant
Warm Hearth Village
08.2019 - 12.2019
Business Manager
Lord & Mak Home Care
07.2019 - Current
Bachelor of Science - Business Management, Entrepreneurship
Virginia Tech, Pamplin College of Business
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