Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Mbualungu

Summary

Determined Business Professional with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.

Overview

4
4
years of professional experience

Work History

Mortgage Loan Officer

Atlantic Coast Mortgage
2022.02 - Current
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Worked with underwriters to fix application problems and resolve issues.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.

Business Development Associate

Long & Foster Commercial, Tysons
2020.04 - 2020.07
  • Developed business pipeline using cold and warm techniques.
  • Engaged with customers to build business relationships.
  • Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
  • Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.

Business Manager

Lord & Mak Home Care
2019.07 - Current
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Business Consultant

Warm Hearth Village
2019.08 - 2019.12
  • Conducted Research on the healthcare industry for the organizations niche market
  • Led restructuring of organization internal processes, resulting in improved performance.
  • Evaluated situations and delivered targeted solutions using various tools and resources.
  • Presented implementation strategies to the CEO, Vice President and other board members of the organization
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Education

Bachelor of Science - Business Management, Entrepreneurship

Virginia Tech, Pamplin College of Business
Blacksburg, VA
12.2020

Skills

  • Real Estate Appraisal
  • Sales and Marketing Support
  • System Integration Testing
  • Business Intelligence Analysis
  • Mortgage Loan Origination
  • System Optimization
  • Networking and Partnership Development
  • Client Account Management
  • Sales Development
  • Excel Formulas
  • Business Intelligence Data Modeling
  • Schedule Management

Timeline

Mortgage Loan Officer

Atlantic Coast Mortgage
2022.02 - Current

Business Development Associate

Long & Foster Commercial, Tysons
2020.04 - 2020.07

Business Consultant

Warm Hearth Village
2019.08 - 2019.12

Business Manager

Lord & Mak Home Care
2019.07 - Current

Bachelor of Science - Business Management, Entrepreneurship

Virginia Tech, Pamplin College of Business
Eric Mbualungu