ERIC McMAHON
Portage,Indiana
Summary
Expert in the field of management with leadership experience. Specialized in transportation and customer service. Successful at building a thriving professional culture while working with current practices and procedures, as well as developing new policies and standards to increase efficiency and productivity.
Overview
2
2
years of professional experience
Work History
Van Driver
Xanterra Travel Collection
05.2024 - Current
- Maintain a perfect safety recorder, taking personal responsibility for the well being of every passenger in the vehicle
- Have taken up to 4 trips per day via the Trail Ridge Road from Estes Park CO. to the Trail Ridge Store. Starting at 7,522 feet about sea leave, climbing to 11,796
- Coordinate with management, as well as other drivers to ensure proper coverage for shifts are met.
- Assist with other departments, such as warehouse, retail and food and beverage to assure all run smoothly.
Restaurant Manager
Dough Management
06.2023 - 05.2024
- Ensured customer satisfaction with every facet of the flooring experience, from initial greeting through order completion
- Executed daily restaurant management including supervising a team of employees, providing exceptional customer service, achieving sales and profit goals, and adhering to all food quality and safety regulations
- Responsible for restaurant administrative duties including, but not limited to, invoice input, cash handling, filing, order completion, order guide/prep writing, and adjustments
- Managed inventory and ordering of food, equipment, and supplies.
Account Executive
Arrive Logistics
04.2022 - 10.2022
- Developed and implemented strategies to increase customer satisfaction and retention
- Collaborated with other departments to ensure customer needs were met
- Generated reports to track sales performance and customer satisfaction
- Actively tracked truck loads, communicated with drivers as well as shipping and receiving facilities to ensure on-time deliveries.
Education
Certified Massage Therapist - Massage Therapy
The Soma Institute
Chicago, IL07.2014
Skills
- INTP Personality type (Logician)
- Team training and development
- Detail-oriented
- Customer Service
- Inventory management
- Quick acquisition and retention of knowledge
Activities
- Gold Medal of Achievement recipient
- Junior Leadership Training Academy Graduate
Timeline
Van Driver
Xanterra Travel Collection
05.2024 - Current
Restaurant Manager
Dough Management
06.2023 - 05.2024
Account Executive
Arrive Logistics
04.2022 - 10.2022
Certified Massage Therapist - Massage Therapy
The Soma Institute
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