Eric Mendoza
Vineyard,UT
Summary
Dynamic sales professional with a proven track record at Best Buy, adept in customer service and fluent in Spanish. Excelled in building rapport and brand awareness, significantly increasing sales. Skilled in managing a large pipeline and mentoring teams, demonstrating exceptional organizational and persuasive communication abilities. Achieved sales quotas consistently, enhancing customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Sales Advisor
Best Buy
10.2023 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Achieved or exceeded company-defined sales quotas.
Door-to-Door Sales Representative
Aptive Environmental
05.2023 - 09.2023
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Solar Sales Consultant
Ignite Power
03.2021 - 01.2023
- Provided post-installation support to ensure client satisfaction and long-term loyalty to the company''s services.
- Mentored new sales team to surpass goals in alignment with brand standards.
- Managed a large pipeline of leads and projects simultaneously, maintaining a high level of organization and attention to detail.
Door-to-Door Sales Representative
NineFold Marketing
05.2020 - 03.2021
- Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
- Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
- Streamlined sales process through efficient planning of daily routes and strategic prioritization of leads.
Education
Bachelor of Science - Biomedical Sciences
Utah Valley University
Orem, UT05-2027
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- FLUENT IN SPANISH
Accomplishments
- Promoted to Shift Lead within first 4 months of start date.
- Sold $218,000 in Home Theater year-to-date with $78,115 quarter-to-date.
- Home Theater Basket Revenue per Transaction of $2,042 quarter-to-date (35 units) and $711 (160 units).
- Average Home Theater Sales Price of $1,223 quarter-to-date and $890 year-to-date.
- Audio Revenue per Transaction of $780 quarter-to-date and $256 year-to-date.
- Average Kitchen Appliances Sales Price of $1,064 year-to-date and Average Laundry Appliances Sales Price of $755 year-to-date.
- 137 Branded Payments with $5,266 efficiency year-to-date.
Languages
Spanish
Native or Bilingual
Timeline
Sales Advisor
Best Buy
10.2023 - Current
Door-to-Door Sales Representative
Aptive Environmental
05.2023 - 09.2023
Solar Sales Consultant
Ignite Power
03.2021 - 01.2023
Door-to-Door Sales Representative
NineFold Marketing
05.2020 - 03.2021
Bachelor of Science - Biomedical Sciences
Utah Valley University
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