Eric Mendoza Jr.

• Highly proficient in using Microsoft. (ex. Outlook, Powerpoint, Excel)
• Coordinated with my division manager to schedule appointments and maintain and update weekly calendars.
• Maintained and filed customer records to ensure compliance with company policies.
• Generated inventory sheets and maintained inventory to ensure every vendor was well supplied.
• Troubleshot sales and service operations to increase profitability and bring positive organizational change.
• Answered in-depth questions about company offerings, service policies and benefits of each plan.
• Trained new personnel regarding company operations, policies and services.
• Researched client requests to create best possible solutions for diverse needs..
• Enhanced productivity levels by anticipating needs and delivering outstanding support.
• Promoted available products and services to customers during service, account management, and order calls.
• Navigated multiple computer systems expertly to handle customers' sales and service needs.
• Documented and distributed meeting notes to identify, analyze, and improve workflows.
• Answered high volume of phone calls and email inquiries.

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• Followed strict standards for food handling and safety, minimizing risks to customers.
• Trained and assisted new kitchen staff members.
• Suggested actionable improvements to streamline training procedures.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Coordinated checklists to keep kitchen clean, stocked and sanitary.