ERIC MILES
Country Club Hills,USA
Summary
Dynamic and results-oriented Senior Parole Agent with over 10 years of experience in case management and rehabilitation, committed to reducing recidivism through effective community engagement and support. Dedicated criminal justice professional with extensive experience in monitoring and supervising parolees, utilizing strong communication and conflict resolution skills to facilitate successful reintegration into society.
Overview
26
26
years of professional experience
Work History
SENIOR PAROLE OFFICER (RETIRED)
Illinois Dept. of Corrections
12.2010 - 11.2018
- Managed a caseload of over 100 parolees, ensuring compliance with parole conditions and providing support for reintegration into society.
- Conducted risk assessments and developed individualized supervision plans to address specific needs of parolees in addition to collaborating with law enforcement agencies and community resources to enhance safety and support for parolees.
- Provide social services to assist in rehabilitation of offenders in custody or on parole.
- Make recommendations for actions involving formulation of rehabilitation plans and treatment of offenders to include conditions of release, education, treatment and employment stipulations.
CORRECTIONS MAINTENANCE CRAFTSMAN (FACILITY MAINT. MNGR.)
Illinois Dept of Corrections
11.2000 - 12.2010
- Oversee daily operations and maintenance of facility systems including HVAC, plumbing, vehicle coordination, fire safety and electrical systems
- Managed a team of maintenance staff ensuring timely completion of repairs and preventive maintenance tasks
- Developed and implemented a facility maintenance budget, optimizing resource allocation and reducing costs
- Conducted regular inspections of facilities to identify issues and coordinate necessary repairs with contracted services
- Implemented a computerized maintenance management system (CMMS) to track work orders and improve maintenance efficiency
CORRECTIONAL OFFICER
Illinois Dept. of Corrections
04.1993 - 11.2000
- Provided security and supervision to inmates in a correctional facility, ensuring safety, security, custody and control.
- Executed daily population counts as well as inspections of the facility to prevent contraband access and maintain compliance with safety and security regulations.
- Assisted in crisis intervention and conflict resolution among inmates, effectively de-escalating potentially volatile situations.
Education
08.2005
- Criminal Justice Intro
- Fundamental English III
- Real Estate Transactions
DIPLOMA - undefined
06.1985
Skills
- Case Management
- Crisis Intervention
- Conflict Resolution
- Risk Assessment
- Report Writing
- Criminal Corrections
- Communication
- Investigations
- Social Work
- Counseling
- Parole board hearings
- First aid and CPR
- Drug testing
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Professional ethics
- Interstate compact familiarity
- Self motivation
- Public safety
- Search and seizure procedures
- Record keeping
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
LANGUAGES
English
Timeline
SENIOR PAROLE OFFICER (RETIRED) - Illinois Dept. of Corrections
12.2010 - 11.2018
CORRECTIONS MAINTENANCE CRAFTSMAN (FACILITY MAINT. MNGR.) - Illinois Dept of Corrections
11.2000 - 12.2010
CORRECTIONAL OFFICER - Illinois Dept. of Corrections
04.1993 - 11.2000
Harper High School - DIPLOMA,
Prairie State Collage - ,
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid time offPaid sick leaveStock Options / Equity / Profit Sharing4-day work weekSimilar Profiles
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