Eric Miller
Greencastle,PA
Summary
Skilled professional offering expertise in bartending, order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable experience. Maintains thorough knowledge of training.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
BJ's Restaurant & Brewhouse
Hagerstown, MD
05.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining areas to meet health standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Bartender
Primanti Corporation - Primanti Bros. Restaurant & Bar
Chambersburg, PA
07.2023 - 05.2025
- Attentive to guest
- Trainer
- Knowledge on drinks and food
- Tas team member
Team Manager
Panera Bread
Chambersburg, PA
11.2022 - 05.2023
- Provide excellent service for team members and guest
- Coach the team to exceed our goals in sales and speed of service
- Maintain certain criteria through the standards of Panera
- Complete sales task such as our daily sales goal and bakery opportunities
- Supervise the day to day operations in the cafe
- Held accountable for accuracy, quality, and timelessness of all work performed
- Contact : Panera bread ,Chambersburg, pa - phone number- (717)263-6905
Server
Texas Roadhouse
Chambersburg, PA
05.2021 - 01.2023
- Within four months of employment with the company they appointed me as a certified trainer
- Obtained a RAMP certification with the state of Pennsylvania
- Following company training plans when coaching trainees
- Attend monthly meetings
- Aided in coordination of staff activities for an inclusive environment for new hires
Sales Associate
American Eagle Outfitters
05.2019 - 05.2021
- Customer service and sales
- Training new employees with the right criteria through the company
- Engaged with guest on their visits and sold merchandise that fit their needs
- Performed floor sets and remerchandise areas when needed completed shipment within a timely manner
Education
High School -
Greencastle Antrim High School
Greencastle, PA06.2020
High School -
Waynesboro Area Senior High School
Waynesboro, PA06.2019
Skills
- Excellent customer service
- Reviewing daily surveys from customer feed back
- Knowledge and experience with POS systems
- Upsell guest on merchandise gift cards
- Engage in multiple tasks at once while attending to my guest
- Managing sales forecast and goals
- Any unsatisfactory results are resolved
- Mentoring
- Serving Experience
- Bartending
Certification
- Bartender License
- Food Handler Certification
Education and Training
true
Timeline
Server
BJ's Restaurant & Brewhouse
05.2025 - Current
Server/Bartender
Primanti Corporation - Primanti Bros. Restaurant & Bar
07.2023 - 05.2025
Team Manager
Panera Bread
11.2022 - 05.2023
Server
Texas Roadhouse
05.2021 - 01.2023
Sales Associate
American Eagle Outfitters
05.2019 - 05.2021
High School -
Greencastle Antrim High School
High School -
Waynesboro Area Senior High School