Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Eric Nash

Denver,CO

Summary

Project Management professional with over 22 years of experience. Effective leader offering excellent project management, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Makes sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills.

Overview

24
24
years of professional experience

Work History

Infrastructure Project Manager

Infosys Ltd.
Denver, CO
02.2020 - Current

· Serve as leadership partner at Infosys; (a $107 billion an overseas, multinational IT company) to provide outsourcing services, consulting to clients worldwide.

· Design, test. lead and execute processes for use by multiple diverse teams.

· Provide direction for project controls, forecasting, schedule control, project reporting, risk management, integration/interface management.

· Drive, shape and implement client programs for multi-billion dollar US based client.

· Analysis and advisement to the client’s on infrastructure-related projects and actively contribute to solution creation and deployment.

· Deliver complex engagements and collaborate with client leadership.

· Ensure maintenance and support to the client’s requirements with the objective of providing high-quality and value-adding consulting solutions to enable the client to meet the changing needs of the global landscape.

· Complete Root Cause Analysis.

· Perform trend analysis including proactive monitoring.

· Prepare project reports, correspondence and related documentation.

Service Delivery Manager

CenturyLink
Littleton, Colorado
01.2016 - 05.2019
  • Come back to this

Ask Eric

Level 3
Broomfield, CO
06.2014 - 01.2016
  • Come back to this

Customer Service Manager

Tw Telecom
Littleton, Colorado
04.2010 - 06.2014
  • Come back to this later

Ask Eric

Level 3
Broomfield, CO
09.2004 - 04.2010
  • Come back to this

Complex Translations Supervisor

Comcast
Greenwood Village, CO
11.1999 - 09.2004
  • Come back to this

Education

Bachelor of Arts - Communications

University of Colorado Denver
Aurora, CO
08-2006

Skills

  • Schedule Coordination
  • Project Planning
  • RFI evaluations
  • Reporting Requirements
  • Infrastructure Planning
  • Requirements Analysis
  • Service Delivery
  • Business Continuity
  • Problem diagnosis
  • Application support
  • Task Prioritization
  • Incident Management

Affiliations

  • Enjoy golfing on Sundays (weather permitting)
  • Love spending quality time with my wife, children, extended family and friends
  • Learning to speak another language (Conversational Egyptian Arabic)

Timeline

Infrastructure Project Manager

Infosys Ltd.
02.2020 - Current

Service Delivery Manager

CenturyLink
01.2016 - 05.2019

Ask Eric

Level 3
06.2014 - 01.2016

Customer Service Manager

Tw Telecom
04.2010 - 06.2014

Ask Eric

Level 3
09.2004 - 04.2010

Complex Translations Supervisor

Comcast
11.1999 - 09.2004

Bachelor of Arts - Communications

University of Colorado Denver
Eric Nash