ERIC NDOMBOU
TREGO-DUGAN AVIATION
Humble,TX
5
years of professional experience
Motivated, dependable, and bilingual ramp professional seeking an entry-level Ramp Agent or similar ground operations role. Authorized to work in the United States. Proven ability to follow strict safety procedures, collaborate effectively with teams, and handle demanding physical tasks in fast-paced outdoor environments. Willing to perform any ramp duties needed to support safe, efficient, and on-time operations.
Work History
RAMP AGENT
6 Months- Performed aircraft ground operations including marshalling and ramp coordination
- Loaded and unloaded baggage and cargo safely and efficiently, ensuring timely turnaround
- Assisted with pushback procedures and ensured ground equipment readiness in compliance with safety standards
RAMP AGENT
1 Year 9 Months- Safely guide aircraft to and from gates using hand signals or light wands.
- Load, unload, and transport passenger baggage, cargo, and mail between aircraft and terminal.
- Operate ground service equipment (tugs, belt loaders, de‑icing trucks, etc.) in compliance with safety procedures.
- Conduct aircraft cabin checks and replenish supplies as needed.
- Assist with aircraft pushback and towing operations.
- Perform pre‑departure and post‑arrival inspections of aircraft exterior for safety and security.
- Coordinate with flight crews, dispatch, and other ground staff to ensure on‑time departures.
Sales Agent
2 Years- Welcome and assist passengers at ticket counters and service desks.
- Provide accurate travel information, schedules, and route recommendations.
- Sell tickets, process reservations, and handle exchanges or refunds.
- Promote special offers, loyalty programs, and travel packages.
- Maintain accurate daily sales records and cash balances.
- Support passengers with special needs or travel disruptions.
Education
Commercial Sales Advisor Training
- Module 1: Prospecting and developing a sales territory
- Module 2: Advising customers and proposing tailored solutions
Call Center Agent Training
- Providing service delivery and customer relationship management remotely
- Carrying out commercial actions within the framework of remote customer relations 2021
Skills
Teamwork and communication
Time management and punctuality
Ability to lift 50+lbs repeatedly
Baggage handling
Customer service
Ramp security
Crew assistance
Vehicle operation
Comfortable working in all weather conditions
Fast learner with positive attitude
Interests
Gym
Baking
Cooking
Animal Care
Playing Sports
Availability & Qualifications
- Flexible schedule (early mornings, nights, weekends, holidays)
- Able to stand, walk, bend, and lift for extended periods
- Willing to complete airline safety and equipment training
- Able to pass back
Timeline
RAMP AGENT
TREGO-DUGAN AVIATION
01.2026 - CurrentRead More
RAMP AGENT
AIRFRANCE
02.2024 - 11.2025Read More
Sales Agent
French National Railway Company
01.2022 - 01.2024Read More
Lille
Commercial Sales Advisor Training
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Lille
Call Center Agent Training
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