Joseph Durbin
Horizon Airlines
Sparks,NV
1
Certification
28
years of professional experience
Results-driven Police Sergeant with extensive experience in team management, conflict de-escalation, and community relations. Proven track record in developing strategic crime prevention initiatives and enhancing operational efficiency.
Work History
Ramp Agent
8 Months- Coordinated aircraft ground handling operations to ensure timely departures and arrivals.
- Conducted thorough safety checks on baggage and cargo before loading onto aircraft.
- Collaborated with team members to streamline ramp operations for improved efficiency.
- Trained new staff on operational procedures and safety protocols in ramp environments.
- Managed baggage sorting processes to minimize delays during peak travel periods.
- Implemented improvements in workflow to enhance overall service reliability and safety compliance.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 6 daily flights.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 6 daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Checked cargo and baggage for security to meet TSA regulations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
- Coordinated ground crew activities to complete objectives on schedule.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
Police Sergeant
22 Years 5 Months- Supervised daily operations of patrol units, ensuring adherence to departmental policies and procedures.
- Conducted thorough investigations on criminal activities, gathering evidence and collaborating with investigative teams.
- Trained and mentored junior officers, promoting professional development and enhancing team performance.
- Developed community policing initiatives to strengthen relationships between law enforcement and local residents.
- Implemented strategic crime prevention programs, reducing incidents in high-risk areas through targeted outreach efforts.
- Analyzed crime trends using data-driven approaches to inform resource allocation and operational strategies.
- Facilitated training sessions on emergency response protocols, enhancing preparedness among law enforcement personnel.
- Led critical incident management during emergencies, coordinating response efforts with multiple agencies for effective resolution.
- Served as mentor and role model to junior officers.
- Answered emergency calls for help from citizens and business owners.
- Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
- Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Led shift briefings to inform officers of properties to check and individuals of note in local areas.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Education
High School Diploma
- Awarded Life Saving Medal
- Meritorious Service Medal
Nevada POST - Criminal Justice
- Honoree of Top Academy Graduate
- Relevant Coursework: Law Enforcement & Criminal Justice
- 4.0 GPA
- Ranked in Top 1% of class
No Degree - Criminal Justice
- Relevant Coursework: [Subject] & [Subject]
- [Number] GPA
- Elected Captain of [Team]
Skills
Performance appraisals
Team management
Conflict de-escalation
Patrol supervision
De-escalation techniques
Criminal investigation
Active shooter training
Policy enforcement
Courtroom testimony
Police reports
Criminal law
Laws and ordinances
Firearms training
Suspect identification
Personnel supervision
Search and seizure
Workload balancing
Crime prevention
Community policing
Drug interdiction
Physical restraint
Nonlethal force apprehension
Budget management
Community oriented policing
Firearms proficiency
First aid administration
Investigative techniques
Evidence collection
Report preparation
Staff discipline
Emergency response
Records maintenance
Search and seizure procedures
Community relations
Problem-solving
Teamwork
Teamwork and collaboration
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Team collaboration
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Accomplishments
- Supervised team of 50 staff members.
Certification
- CFR - Certified First Responder
- Licensed Police Officer - 25 years
- Sergeant, Washoe County Sheriff's Office - 2016-2021
Timeline
Ramp Agent
Horizon Airlines
10.2025 - CurrentRead More
Police Sergeant
Washoe County Sheriff's Office
08.1998 - 01.2021Read More
St Paul High School
High School Diploma
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TMCC
Nevada POST from Criminal Justice
Read More
Central Texas College
No Degree from Criminal Justice
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