Eric Nunn
Marshfield,MO
Summary
Optical professional with proven track record of providing exceptional eye care support and customer service. Known for meticulous attention to detail in lens crafting and fitting, contributing to patient satisfaction and retention. Highly collaborative team player, adept at adapting to dynamic environments and prioritizing patient needs.
Detail-oriented Optician Technician skilled in optical measurements, patient recordkeeping, and teamwork. Committed to enhancing patient satisfaction through exceptional service and collaboration.
Overview
8
8
years of professional experience
Work History
Optician Technician
Sunshine Eye Clinic
Springfield, MO
06.2023 - Current
- Assisted in fitting and adjusting eyewear for optimal comfort and visual clarity.
- Conducted preliminary vision tests to assess patient needs and determine appropriate prescriptions.
- Educated patients on proper eyewear care and maintenance to enhance product longevity.
- Collaborated with optometrists to ensure accurate prescription fulfillment and patient satisfaction.
- Assisted in training new optician technicians, fostering a team-oriented work environment focused on quality patient care.
- Safeguarded patient privacy by diligently adhering to HIPAA regulations when handling sensitive information.
Drury Admissions
Drury University
Springfield, MO
08.2018 - 05.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Showed prospective Students the Campus in an efficient and compassionate way.
Education
Bachelor of Science - Biology
Drury University
Springfield, MO05-2022
Skills
- Optical measurements
- Insurance verification
- Prescription interpretation
- Optical terminology
- Patient recordkeeping
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
Timeline
Optician Technician
Sunshine Eye Clinic
06.2023 - Current
Drury Admissions
Drury University
08.2018 - 05.2022
Bachelor of Science - Biology
Drury University