Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharnese Perdue

Harvey,IL

Summary

Dynamic leader with proven expertise in retail operations and team building, honed at JD/Finishline and Walmart. Excelled in enhancing customer experience and streamlining logistics, significantly improving store performance and on-time delivery rates. Skilled in inventory control and fostering employee engagement, demonstrating exceptional problem-solving abilities and attention to detail.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

JD/Finishline
11.2022 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Team Lead

Walmart
06.2016 - 11.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.

Logistics Manager

Chime
06.2014 - 06.2016
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.

Education

Thornton Township High School
Harvey, IL

Commercial Drivers License

Olive Harvey Community College
Chicago, IL
2023

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Customer relations
  • Store organization
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Store operations
  • Staff supervision

Timeline

Assistant Store Manager

JD/Finishline
11.2022 - Current

Team Lead

Walmart
06.2016 - 11.2022

Logistics Manager

Chime
06.2014 - 06.2016

Thornton Township High School

Commercial Drivers License

Olive Harvey Community College
Sharnese Perdue