Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
General Manager
Windy City Ribs & Whiskey
2023.12 - Current
Managed daily operations of the bar and restaurant.
Handled timekeeping and scheduling of staff.
Monitored and maintained food and liquor inventory.
Oversaw cash management and financial reporting.
Reentry Coordinator
Heartland Alliance
2022.01 - 2023.12
Served as an advocate for clients within the criminal justice system, ensuring access to necessary resources and support services.
Promoted development of interviewing, resume writing, and etiquette skills..
Assisted with transitioning back into society, including housing applications.
Provided GED tutoring and education support for reentry residents.
CEO
Quick Communications
2010.03 - 2019.07
Developed key operational initiatives to drive and maintain substantial business growth.
Provided customer service and maintained the sales floor.
Completed transactions and assisted customers with purchases.
Managed day-to-day finances.
Case Manager
Cure Violence
2006.02 - 2010.08
Assisted reentry residents with tools and resources to gain stability and reduce recidivism.
Mentored at-risk youth, providing links to education, employment, and mental health services.
Developed and facilitated a men’s peer group and community service programs.
Provided workforce development opportunities and led an anger management workshop.
Managed a team of 7 case managers providing re-entry services.
Education
GED -
Knox College
Knox County
03.1999
Skills
Leadership and team building
Problem Resolution
Operations Management
Team Player
Public Speaking
Computer Skills
Leadership
Communication
Trauma-Informed Care
Cognitive Behavioral Therapy
Mental Health
Timeline
General Manager
Windy City Ribs & Whiskey
2023.12 - Current
Reentry Coordinator
Heartland Alliance
2022.01 - 2023.12
CEO
Quick Communications
2010.03 - 2019.07
Case Manager
Cure Violence
2006.02 - 2010.08
GED -
Knox College
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