Eric Pena

Providing accurate customer service, selling products, moving/arranging inventory, and organizing palettes

• Developed strong rapport with customers and created positive impression of business.
• Handled cash register operations accurately, balancing drawers at the end of each shift.
• Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
• Efficiently managed large volume orders and assisted customers with specific requests ensuring timely delivery and increased satisfaction levels.
• Consistently arranging anywhere from 30 to 120 cases, while efficiently stacking them, putting out new inventory, and staying aware of customers in the process.

• Sorted and organized files, spreadsheets, and reports.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Collaborated with senior management on new initiatives to build confidence, morale, and profits.
• Understanding and working to establish workplace cohesion with many different people and personalities.

• Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Ensured a polished first impression for visitors with meticulous attention to detail in cleaning entryways, lobbies, and reception areas.