Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Penn

Chattanooga,TN

Summary

Proven Salesman and Senior Firefighter with a track record of enhancing customer relationships and efficiently managing time. At Ice Cream Warehouse, increased sales through expert advice and upselling. Skilled in sales strategy development and customer service, consistently delivering on tight schedules. Excelled in building strong client connections and strategic planning.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Salesman/Delivery Driver

Ice Cream Warehouse
10.2023 - Current
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Negotiated prices, terms of sales and service agreements.

Senior Firefighter

Chattanooga Fire Department
03.2019 - 10.2023
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Assisted with regular maintenance of firefighting equipment.
  • Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
  • Administered first aid and medical treatment to those injured during fires and car accidents.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.

Delivery Driver

Empire Distributors
02.2014 - 03.2019
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Education

High School Diploma -

Brainerd High School
Chattanooga, TN
05-2008

Skills

  • Sales and marketing strategies
  • Customer relationship building
  • Sales strategy development
  • Upselling and cross selling
  • Prospecting skills
  • Customer service
  • Relationship building
  • Time management

Certification

  • CPR/AED Certification
  • TN Driver's License- F Endorsement
  • Basic Life Support Certification (BLS)
  • First Aid Certification

Timeline

Salesman/Delivery Driver

Ice Cream Warehouse
10.2023 - Current

Senior Firefighter

Chattanooga Fire Department
03.2019 - 10.2023

Delivery Driver

Empire Distributors
02.2014 - 03.2019

High School Diploma -

Brainerd High School

Similar Profiles

CREATE PROFILE
Eric Penn