Eric Price
Belleview,FL
Summary
Knowledgeable Network Analyst with solid background in network infrastructure and troubleshooting. Proven track record of enhancing network performance and ensuring system reliability. Demonstrated expertise in problem-solving and effective communication.
Overview
20
20
years of professional experience
Work History
Network Analyst
Ajax Communications
09.2022 - Current
- Resolved connectivity issues for end-users through troubleshooting and implementing solutions.
- Collaborated with external consultants and vendors as needed, ensuring timely delivery of high-quality networking solutions that meet or exceed organizational requirements.
- Collaborated with IT team members to develop comprehensive strategies for network upgrades and expansions.
- Maintained thorough understanding of local area and wide area networking and components.
- Installed cabling, wireless routers, and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
- Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
Field Supervisor
Jaguar Technologies
05.2021 - 06.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Communicated with customers to provide updates, gather information and resolve issues.
Field Technician II
Spectrum
12.2013 - 05.2021
- Installed, set up and repaired devices and system components
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Communicated with customers to provide updates, gather information and resolve issues.
- Prepared and submitted reports to document work performed and provide progress updates to management.
Crew Leader
Kilcrease Construction
10.2012 - 12.2013
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Network Support Analyst
Ajax Communications
03.2005 - 10.2012
- Resolved connectivity issues for end-users through troubleshooting and implementing solutions.
- Installed cabling, wireless routers, and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Ran cabling and installed data drops for new node installations.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Calibrated devices to optimize performance and maintain longevity of equipment
Independent Contractor
Ecocomp (AT&T)
05.2005 - 10.2011
- Laid out cabling plans and ran through buildings to desired locations
- Read and interpreted technical documentation in order to accurately configure equipment
- Installed cabling, wireless routers, and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
Independent Contractor
Ecocomp (AT&T)
01.2007 - 10.2011
- Laid out cabling plans and ran through buildings to desired locations
- Read and interpreted technical documentation in order to accurately configure equipment
- Installed cabling, wireless routers, and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
Education
Associates - Liberal Arts
College of Central Florida
Ocala, FLSkills
- Network troubleshooting
- End user support
- IP addressing
- Wireless networking
- VoIP
- WAN and LAN installations
Timeline
Network Analyst
Ajax Communications
09.2022 - Current
Field Supervisor
Jaguar Technologies
05.2021 - 06.2022
Field Technician II
Spectrum
12.2013 - 05.2021
Crew Leader
Kilcrease Construction
10.2012 - 12.2013
Independent Contractor
Ecocomp (AT&T)
01.2007 - 10.2011
Independent Contractor
Ecocomp (AT&T)
05.2005 - 10.2011
Network Support Analyst
Ajax Communications
03.2005 - 10.2012
Associates - Liberal Arts
College of Central Florida
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