Eric Ramos
Las Cruces
Summary
Dynamic Team Leader with a proven track record at Saputo Cheese, enhancing productivity through process improvements and effective team motivation. Skilled in performance evaluation and safety protocols, I foster a collaborative environment that drives operational excellence and customer satisfaction. Committed to achieving goals while maintaining high standards of quality and safety.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Team Leader
Saputo Cheese
09.2023 - Current
- Supervised team operations, ensuring adherence to safety protocols and efficient workflow.
- Trained new staff on operational procedures and company standards to enhance performance.
- Implemented process improvements, increasing productivity and reducing downtime across shifts.
- Conducted regular performance evaluations, providing feedback to encourage professional development among team members.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
Team Manager
Taco Bell
08.2019 - 2022
- Trained and mentored team members on best practices for customer service and food safety protocols.
- Implemented inventory management strategies to reduce waste and optimize stock levels.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
Team Leader
Albertsons
08.2023 - 09.2023
- Conducted regular performance evaluations, providing feedback to encourage professional development among team members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Monitored inventory levels, initiating restock requests to maintain optimal supply chain flow.
Team Leader
Sonic
03.2015 - 07.2019
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Led by example, demonstrating commitment and inspired team members to excel.
Education
GED - Automotive
New Mexico Youth Challenge
Roswell, NM12.2014
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Performance improvement
- Goal setting
- Conflict resolution
- Daily workflow improvement
- Safety
- Flexible schedule
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Team Leader
Saputo Cheese
09.2023 - Current
Team Leader
Albertsons
08.2023 - 09.2023
Team Manager
Taco Bell
08.2019 - 2022
Team Leader
Sonic
03.2015 - 07.2019
GED - Automotive
New Mexico Youth Challenge
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