Eric Rein
Lakeland,FL
Summary
Dynamic General Manager with extensive experience at AutoZone, excelling in customer relations and parts knowledge. Proven track record in training and coaching teams, enhancing inventory control, and driving sales growth through strategic decision-making. Adept at fostering relationships and optimizing staff performance to achieve business objectives.
Customer-oriented General Manager with 15 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
19
19
years of professional experience
Work History
General Manager
AutoZone
03.2025 - Current
- Provide excellent customer Service and parts knowledge to help customers Find the right solution to their problem.
- Directed daily operations, ensuring efficient workflow and optimal staff performance.
- Implemented inventory management strategies to enhance stock accuracy and availability.
- Trained and mentored team members on customer service best practices and sales techniques.
- Analyzed sales reports to identify trends and inform strategic decision-making processes.
General Manager
Oreilly Auto Pats
10.2018 - 03.2025
- Provided excellent customer service and provided parts knowledge to help find the right solution for the customer.
- Directed daily operations, ensuring efficient workflow and optimal staff performance.
- Implemented inventory management strategies to enhance stock accuracy and availability.
- Trained and mentored team members on customer service best practices and sales techniques.
- Oversaw scheduling and staffing to meet business demands while controlling labor costs.
- Developed training materials to support onboarding of new employees in store operations.
General Manager
Advanced Auto Parts
10.2006 - 10.2018
- Provided excellent customer service and parts knowledge to help provide the right solution to help the customer.
- Trained and mentored team members on customer service best practices and sales techniques.
- Implemented inventory management strategies to enhance stock accuracy and availability.
- Analyzed sales reports to identify trends and inform strategic decision-making processes.
- Oversaw scheduling and staffing to meet business demands while controlling labor costs.
Education
High School Diploma -
George Jenkins High School
Lakeland, FL06-2006
Skills
- Parts Knowledge
- Team player
- Time management
- Training and coaching
- Team leadership
- Customer relations
- Relationship building
- Inventory control
Timeline
General Manager
AutoZone
03.2025 - Current
General Manager
Oreilly Auto Pats
10.2018 - 03.2025
General Manager
Advanced Auto Parts
10.2006 - 10.2018
High School Diploma -
George Jenkins High School