Spencer Childresss
Dunn,NC
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Advance Auto Parts
Benson, North Carolina
08.2018 - Current
- Assisted in supervising a team of employees and provided ongoing training to ensure high levels of customer satisfaction
- Trained staff on customer service standards and product knowledge
- Utilized problem-solving skills to resolve customer issues and ensure correct part delivery
- Monitored sales metrics to ensure daily sales goals and drivers were achieved
- Managed inventory, including stock replenishment and store organization
- Operated in opening and closing the store, doing daily store deposits
- Performed mechanical tasks: batteries, headlights, tire changes etc.
- Participated in conferences and calls to improve team communication
Elevation Fire Department
Fire Fighter
Benson, North Carolina
08.2017 - 04.2022
- Responded to emergency calls and assessed situations in structure fires, motor vehicle accidents, medical calls
- Performed search and rescue operations in hazardous environments.
- Operated tools and fire suppression equipment
- Conducted monthly maintenance checks on masks and air packs, ensuring reliable performance during emergencies.
- Participated in training exercises to improve firefighting skills and strengthen team collaboration.
- Assisted in preplanning commercial buildings to ensure the best performance in case of an emergency
- Supported daily operations at the fire station to maintain a safe and organized environment. cleaning and maintaining the fire station and fire apparatuses
- Entered incident reports following calls for training and accurate documentation
Education
High School Diploma -
South Johnston High School
Benson, NC06-2016
Skills
- Inventory management
- Parts ordering
- Automotive troubleshooting
- Vehicle maintenance
- Parts knowledge
- Product installation
- Service recommendations
- Customer service
- Customer incident management
- Customer support
- Retail operations
- POS systems
- Loss prevention
- Technical support
- Problem solving
- Problem assessment
- Parts assessment
- Product optimization
- Team supervision
- Team collaboration
- Adaptability
- Decision making
- Critical thinking
- Problem identification
- Logical reasoning
- Attention to detail
- Innovative solutions
- Customer engagement
- Customer engagement
Timeline
Assistant Store Manager
Advance Auto Parts
08.2018 - Current
Elevation Fire Department
Fire Fighter
08.2017 - 04.2022
High School Diploma -
South Johnston High School