Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Riggs

Pahrump

Summary

Results-driven Maintenance Technician with extensive experience at Saddle West Hotel & Casino, excelling in equipment installation and customer communication. Proven track record in troubleshooting complex issues and implementing preventative maintenance plans, ensuring optimal system performance and high customer satisfaction. Skilled in safety compliance and project management, fostering strong client relationships. Skilled Maintenance Technician with background in performing routine and preventative maintenance tasks. Demonstrates strong troubleshooting abilities, adept at diagnosing faults and conducting repairs in a timely manner. Proven ability to improve efficiency through effective equipment upgrades and modifications. Known for improving safety standards and adhering to all regulations and guidelines during repair and maintenance processes.

Overview

9
9
years of professional experience

Work History

Maintenance Technician

Saddle West Hotel & Casino
Pahrump
05.2022 - 05.2025
  • Developed preventative maintenance plans for diverse machinery types.
  • Responded promptly to emergency breakdowns during all shifts.
  • Maintained accurate records of all performed maintenance activities.
  • Ensured optimal HVAC system functioning through regular maintenance checks.
  • Conducted electrical repairs on motors, lighting systems, and related components.
  • Troubleshot complex electrical and mechanical issues, minimizing downtime.
  • Cleaned work areas to uphold a safe environment free from debris.
  • Cleared clogged drains and replaced valves, faucets, and fixtures.

LEAD TECHNICIAN

VOSTA SYSTEMS GROUP
Las Vegas
12.2018 - 07.2021
  • Installing equipment
  • Customer service
  • Communication
  • Project planning
  • Effective customer communication
  • Diagram and blueprint assessments
  • Safety procedures and regulations
  • Diagnosing issues
  • Testing and repair
  • Cable termination
  • Troubleshooting skills
  • Wire running
  • Soldering skills
  • Demo construction
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Managed quality control and maintained high level of customer satisfaction.
  • Entered and distributed work orders to other technicians.
  • Repaired, upgraded and inspected telecom, security camera and audio video systems
  • Tested components, assemblies and systems to diagnose problems.
  • Fostered relationships with internal and external customers.
  • Reviewed and interpreted schematics, manuals and related documentation to complete project tasks.
  • Validated adherence to best practices, quality standards and customer specifications.
  • Installed and maintained control systems and other technical components to complete equipment installations.

LEAD TECHNICIAN

Sandia Lightwave
Albuquerque
05.2016 - 10.2017
  • Utilized trip planning skills to optimize delivery routes for efficiency.
  • Grouped deliveries by designated areas to enhance punctuality.
  • Delivered time-sensitive merchandise to meet strict customer deadlines.
  • Ensured compliance with product handling standards during merchandise management.
  • Resolved customer service complaints professionally to uphold loyalty and trust.
  • Performed preventive maintenance on equipment to adhere to safety protocols.
  • Managed quality control processes, achieving high customer satisfaction levels.
  • Conducted repairs, upgrades, and inspections on telecom and security systems.

Education

High School Diploma -

Glasgow High School
Glasgow, MT
08.1995

Skills

  • Equipment installation
  • Customer service and communication
  • Project planning and management
  • Blueprint and diagram assessment
  • Safety regulations compliance
  • Issue diagnosis and troubleshooting
  • Testing and repair techniques
  • Cable termination and wire running
  • Soldering expertise
  • Demonstration construction

Timeline

Maintenance Technician

Saddle West Hotel & Casino
05.2022 - 05.2025

LEAD TECHNICIAN

VOSTA SYSTEMS GROUP
12.2018 - 07.2021

LEAD TECHNICIAN

Sandia Lightwave
05.2016 - 10.2017

High School Diploma -

Glasgow High School

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