Eric Roberts
Lake City,FL
Summary
Knowledgeable operations professional with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing safe cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager FDC Outbound
Target Corporation
10.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Conducted regular safety audits and meetings to ensure safety policies/procedures being adhered to.
Sales Team Manager
Total Quality Logistics Inc.
06.2015 - 10.2021
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Planned and directed staff training and performance evaluations.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Maintained a high-performing sales team by recruiting top talent and retaining motivated employees through ongoing development opportunities.
Education
Bachelor of Arts - Business Administration And Management
University of Central Florida
Orlando, FL06-2014
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Budget Development and Management
- Employee relations and conflict resolution
- Safety Leadership and Compliance
- Policies and procedures implementation
- Human Resources Involvement
Certification
- CPR/AED Certification
- Elementary Education Certified (State of FL)
Team Tribute Award 2024
Target FDC 3892 (Lake City, FL)
Timeline
Operations Manager FDC Outbound
Target Corporation
10.2022 - Current
Sales Team Manager
Total Quality Logistics Inc.
06.2015 - 10.2021
- CPR/AED Certification
- Elementary Education Certified (State of FL)
Bachelor of Arts - Business Administration And Management
University of Central Florida
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