Eric Robertson
Springfield,IL
Summary
Senior Claims Adjuster experienced in handling property and casualty claims. Dedicated to providing the client and policyholder with the most positive claims experience as possible. Has the ability to communicate effectively and concisely with an emphasis on remaining courteous and professional at all times. Looking to leverage my knowledge and experience in a new opportunity.
Overview
36
36
years of professional experience
Work History
Senior Claims Adjuster
Crawford & Company
Springfield, IL
02.1986 - Current
- Investigates, determines coverage, writes appraisals of damages and adjusts all elements of property loss claims including homeowner's and commercial lines of coverage.
- Investigates, adjusts and settles homeowner's liability, vehicle liability and commercial liability claims.
- Exercises proper judgment and decision-making to analyze claims exposure, determine proper action and appropriately resolve claims.
- Processes claims consistent with client and corporate policies, procedures and best claim practices while upholding compliance with statutory, regulatory and ethical requirements.
Education
Bachelor of Science - Finance
Illinois State University
Normal, IL06.1985
Skills
- Claims Processing
- Exposure Analysis
- Damage Investigation and Settlement Negotiation
- Risk Assessment
- File Auditing
- Verbal and Written Reporting
- Customer Interaction and Satisfaction
- Communication with policyholders and clients
- Team Support
Timeline
Senior Claims Adjuster
Crawford & Company
02.1986 - Current
Bachelor of Science - Finance
Illinois State University
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