Eric Russell
Amarillo,TX
Summary
Driven Technology Specialist with 2 years of experience developing and enhancing technology systems. Talented in engineering infrastructures and maintaining network security. Practiced in translating business owners' requests and developing corresponding technology to meet specifications.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technology Specialist
Bushland Independent School District
10.2022 - Current
- Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
- Enhanced system performance by implementing and maintaining hardware and software upgrades.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Used ticketing systems to manage and process support actions and requests for 1500 students and 200 staff across 4 campuses.
- Enhanced system performance by troubleshooting and resolving hardware, software, and network issues.
Department Leading Chief Petty Officer
US Navy
04.2019 - 07.2021
- Led 120 enlisted Sailors in operation of Naval hospital food service averaging 1300 customers daily.
- Managed Unaccompanied Housing onboard Naval installation hosing 500 residents.
- Collaborated with other departments on joint initiatives supporting organizational goals.
- Oversaw department budget planning and allocation, effectively managing annual budget of $1.9 million for maximum impact.
Education
Network Engineering Certificate - Network Engineering
Cybertex Institute of Technology
Austin, TX07.2022
Bachelor of Science - Political Science
Excelsior College
Albany, NY12.2007
Skills
- Technical Support Experience
- IT Infrastructure Planning
- Network Administration
- Equipment management
- Problem-solving skills
- End-user support
- IT Troubleshooting
Certification
- Security +, CompTIA - June 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Company CultureWork-life balanceCareer advancementTimeline
Technology Specialist
Bushland Independent School District
10.2022 - Current
Department Leading Chief Petty Officer
US Navy
04.2019 - 07.2021
Network Engineering Certificate - Network Engineering
Cybertex Institute of Technology
Bachelor of Science - Political Science
Excelsior College
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