ERIC SACCO
Salem,NH
Summary
Expert in asset protection and loss prevention with a focus on risk mitigation and operational excellence. Directed complex investigations and training programs that enhanced compliance and protected substantial revenue streams. Collaborated with cross-functional teams to develop security standards that improved operational integrity across multi-unit retail operations.
Overview
24
24
years of professional experience
Work History
Regional Loss Prevention Manager
Hudson Group (Avolta)
Boston, USA
01.2007 - 01.2025
- Provided executive Asset Protection leadership for one of North America's largest airport retail organizations, based in Boston and responsible for 85 airport retail and food & beverage locations generating more than $250 million in annual revenue across travel retail, specialty retail, duty-free, duty-paid, and dining operations.
- Directed Asset Protection initiatives safeguarding over $500 million in annual retail revenue, focusing on risk mitigation and operational integrity.
- Reduced regional shrink from 2.0% to below 0.5% through enhanced operational controls, audit programs, leadership accountability, and data-driven performance management.
- Led regional Asset Protection strategy for new store construction, remodels, and capital projects from design through grand opening.
- Led Asset Protection projects for the 23,000-square-foot Dufry Expansion at Boston Logan International Airport, directing physical security planning and implementation.
- Managed design and installation of CCTV and alarm systems for new construction and remodel projects.
- Partnered with architects, contractors, airport authorities, IT, Facilities, Operations, and executive leadership to ensure physical security standards were incorporated into all construction projects.
- Oversaw operations for 300+ retail locations and 15 distribution centers across North America, partnering with executive leadership to enhance operational controls, physical security, compliance, and enterprise risk management.
- Conducted more than 200 investigations annually involving employee misconduct, fraud, theft, policy violations, organized retail crime, and workplace issues.
- Worked closely with HR, Legal, Labor Relations, airport authorities, law enforcement, and U.S. Customs & Border Protection on high-risk investigations and compliance initiatives.
- Strengthened inventory accountability and cash handling controls across multiple business divisions.
- Developed and delivered enterprise Asset Protection training programs for store leadership and field management.
Loss Prevention Manager
Duty Free Americas
Boston, USA
01.2005 - 01.2007
- Conducted theft, fraud, and employee misconduct investigations to mitigate risks and protect company assets.
- Managed investigations, inventory controls, and compliance programs to ensure regulatory compliance in duty-free airport retail operations.
- Oversaw bonded merchandise accountability, ensuring compliance with U.S. Customs & Border Protection standards.
- Enhanced physical security standards, inventory controls, and operational compliance.
Loss Prevention Supervisor / Training Specialist
TJX Companies
Boston, USA
01.2001 - 01.2005
- Delivered comprehensive Loss Prevention training for management and store associates, improving awareness and response to theft incidents.
- Recruited, trained, and developed Loss Prevention professionals, fostering a skilled team to address security challenges effectively.
- Conducted internal and external investigations across multiple retail locations to mitigate theft and enhance security protocols.
- Utilized CCTV, surveillance technology, and exception reporting systems to identify theft trends and operational risks.
- Partnered with local law enforcement on criminal investigations and successful case resolution.
Education
Bachelor of Science - Criminal Justice
Northeastern University
Boston, MAAssociate of Science - Criminal Justice
Fisher College
Boston, MASkills
- Asset protection strategy
- Retail crime prevention
- Enterprise risk management
- Investigative processes
- Risk assessment
- Risk mitigation
- Audit management
- Physical security design
- CCTV systems management
- Electronic article surveillance (EAS)
- Multi-unit retail operations
- Inventory control
- Inventory and cash controls
- Vendor management
- Data analytics
- POS analytics
- SAP proficiency
- Excel proficiency
- Workforce management
- Operational excellence
- Regulatory adherence
- Executive leadership
- Inventory control
Timeline
Regional Loss Prevention Manager
Hudson Group (Avolta)
01.2007 - 01.2025
Loss Prevention Manager
Duty Free Americas
01.2005 - 01.2007
Loss Prevention Supervisor / Training Specialist
TJX Companies
01.2001 - 01.2005
Bachelor of Science - Criminal Justice
Northeastern University
Associate of Science - Criminal Justice
Fisher College