Summary
Overview
Work History
Education
Skills
Timeline
ResearchAssistant
Eric  Scharping

Eric Scharping

Automotive Senior Technical Support Instructor
Hampstead,NC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals. Experienced Technical Trainer with over 30 years of experience in Automotive training and technical support. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic Automotive Technical Support, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Diagnostic and ongoing training in Automotive industry.

Motivated to learn, grow and excel in Training and Tech Support. Hardworking and passionate job seeker with strong organizational skills eager to secure Senior-level Trainer or Supervisor position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Director of Automotive Technical Training

Scharp Solutions
Hampstead, NC
06.2021 - Current
  • Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
  • Oversaw technical documentation, instruction and evaluation to meet IT education initiatives.
  • Led syllabus preparation based on detailed breakdowns of technical concepts.
  • Cultivated customized curriculum and course content to address organizational technology training mandates.
  • Updated training coursework and requirements according to group and technology changes.
  • Created courseware using online learning management system tool and various graphics and multimedia software programs.
  • Worked with video production team and developed new training content in various distribution channels.
  • Wrote training manuals for BMW employees and Engine positions according to strict company guidelines and _____ protocols.
  • Created curricula, instructions, documents and written tests for various types of training courses.

Automotive Technical Instructor

Diagnation
SF Bay Area , CA
06.2020 - 06.2021

Lead Bmw Instructor

WORLDPAC
Nationwide, All
07.2009 - 03.2019

Education

Bmw USA Technical Support
Weww

Skills

Schematic understanding

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Timeline

Director of Automotive Technical Training

Scharp Solutions
06.2021 - Current

Automotive Technical Instructor

Diagnation
06.2020 - 06.2021

Lead Bmw Instructor

WORLDPAC
07.2009 - 03.2019

Bmw USA Technical Support
Eric ScharpingAutomotive Senior Technical Support Instructor