Eric Schneider
Carlsbad
Summary
I am a highly motivated and results-driven sales professional with a passion for building strong relationships and delivering value to clients. With a relentless work ethic and a commitment to exceeding goals, I thrive in fast-paced environments where persistence and strategy lead to success. I approach every opportunity with a growth mindset, continuously learning and adapting to market trends to stay ahead of the competition. Whether it's closing deals, solving problems, or creating innovative solutions, I bring energy, dedication, and a results-oriented approach to everything I do.
Overview
6
6
years of professional experience
Work History
Account Manager
SmartFinancial
Newport Beach, CA
08.2025 - Current
- Managed client relationships, ensuring timely communication and issue resolution.
- Developed tailored financial solutions to meet diverse client needs and objectives.
- Collaborated with cross-functional teams to streamline account management processes.
- Analyzed client data to identify opportunities for growth and increased engagement.
- Managed a portfolio of over 30 accounts, serving as the primary point of contact and ensuring high levels of client satisfaction.
- Maintained or exceeded weekly sales quotas and key performance metrics through proactive account management.
- Engaged in daily communication with clients to address needs, provide updates, and strengthen long-term business partnerships.
- Conducted regular account reviews to analyze performance data and align insurance solutions with client business objectives.
- Mentored junior staff on best practices in account management and client communication.
- Led strategic initiatives to enhance customer satisfaction and retention rates.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Account Executive
Whova
San Diego
08.2024 - 07.2025
- Drove revenue growth through strategic client partnerships, lead discovery calls, and implement data-driven sales strategies to expand market presence.
- Closed over $200,000 in deals while consistently meeting or exceeding monthly sales quota.
- Effectively managed over 200 accounts, ensuring a robust sales pipeline and consistent engagement.
- Developed and implemented innovative client engagement strategies, creating over 50 templates now utilized company-wide.
- Analyze market trends and customer needs to develop targeted solutions, while maintaining strong relationships with high-value accounts.
- Partner with cross-functional teams to streamline sales processes, enhance customer experience, and identify new business opportunities.
- Develop creative solutions to complex client challenges while building and nurturing a robust sales pipeline through consultative selling.
- Shape strategic account plans and leverage industry insights to position products effectively and drive sustainable business growth.
- Transform client challenges into opportunities through consultative selling approaches, while maintaining consistent pipeline growth and account expansion.
- Pioneer new engagement methodologies and sales templates, resulting in company-wide adoption and enhanced client relationship management practices.
- Pioneered social selling initiatives and advanced outreach strategies, establishing robust relationships with key decision-makers.
Startup Founder
Drops N Cops
East Brunswick, NJ
09.2020 - 11.2024
- Conducted market research and identified target customer segments.
- Monitored performance metrics such as sales volume, customer satisfaction scores.
- Developed strategies for marketing campaigns to increase brand awareness.
- Contributed ideas for improving operational efficiency and increasing profitability.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Used editing and graphic design tools to create content and visuals for social channels.
- Used technology resources to assist customers in locating and selecting items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions and offered product advice.
- Developed trusting relationships with customers by making personal connections.Led startup from concept to market launch, developed strategic partnerships, and implemented data-driven decision-making processes for sustainable growth.
Sales Development Representative
Whova
San Diego
11.2023 - 08.2024
- Engaged prospects to boost client base, achieving notable sales growth.
- Orchestrated targeted outreach campaigns resulting in $300,000 in closed deals while maintaining consistent weekly quota achievements and sales metrics.
- Collaborated with team to refine outreach strategies, enhancing lead conversion.
- Managed many types of clients including cold leads, inbound leads, and re-engaging recycled leads.
- Two-time recipient of the Closer's Choice Award, a distinction recognizing top sales performance, selected by Account Executives and Management.
- Proficient in Hubspot CRM.
- Analyzed market trends to identify new opportunities, driving increased revenue.
- Resolved client queries efficiently, improving customer satisfaction and retention.
- Generated qualified leads through targeted outreach, managed sales pipeline, and cultivated relationships with decision-makers to drive business growth.
- Partnered with marketing to refine lead qualification process, conducted prospect research, and maintained detailed documentation in CRM system.
- Developed creative outreach strategies, leveraged social selling techniques, and optimized email campaigns to connect with potential clients.
- Facilitated smooth handoffs to account executives, provided comprehensive prospect insights, and maintained strong internal communications.
- Streamlined lead qualification process through data-driven market analysis and strategic CRM utilization, enhancing conversion efficiency.
- Strengthened cross-functional alignment between sales and marketing teams, optimizing prospect handoff procedures and internal communication
- Pioneered social selling initiatives and advanced outreach strategies, establishing robust relationships with key decision-makers
Marketing/Advertising Sales Representative
Pressure Pros Power Washing
Livingston, NJ
02.2022 - 11.2023
- Developed brand marketing plan strategies to increase brand awareness.
- Proposed internal and external ideas and initiatives to help promote general awareness of company brand.
- Wrote, proofed and edited content in accordance with established brand guidelines.
- Oversaw development of marketing collateral to meet client needs.
- Managed and retained existing client accounts.
- Advised customers on best practices for optimizing campaign performance.
- Responded promptly to customer inquiries via phone or email.Led targeted marketing campaigns and developed client relationships, driving substantial revenue growth through strategic advertising solutions.
- Implemented creative sales strategies and digital marketing initiatives, establishing strong partnerships with local businesses
- Analysed market trends and client needs to deliver customised advertising solutions, resulting in improved client retention rates
- Built and maintained strong client relationships through consultative selling, identifying opportunities for business growth
- Orchestrated data-driven marketing campaigns and optimized client outreach strategies, resulting in strengthened business partnerships and revenue growth
Customer Service Rep/Sales Associate
Montreal
East Brunswick, NJ
05.2021 - 09.2021
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Developed trusting relationships with customers by making personal connections.
- Helped customers find specific products, answered questions and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Organized stockroom shelves according to size, color or style.
- Adhered to company initiatives and achieved established goals.
- Built lasting client relationships through attentive listening and proactive problem-solving, ensuring customer satisfaction and repeat business.
- Managed multi-channel communications, documented customer interactions, and maintained accurate sales records while handling diverse client requests.
Education
Bachelor of Arts - BA -
Stockton University
Galloway, NJ05-2023
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Strategic planning
- Goal oriented
- Sales development
- Relationship building and management
- Revenue generation
Timeline
Account Manager
SmartFinancial
08.2025 - Current
Account Executive
Whova
08.2024 - 07.2025
Sales Development Representative
Whova
11.2023 - 08.2024
Marketing/Advertising Sales Representative
Pressure Pros Power Washing
02.2022 - 11.2023
Customer Service Rep/Sales Associate
Montreal
05.2021 - 09.2021
Startup Founder
Drops N Cops
09.2020 - 11.2024
Bachelor of Arts - BA -
Stockton University