ERIC SEARLES
Middleburg,FL
Summary
Highly skilled and passionate team member with an extensive amount of experience providing administrative and management skills in various hospital settings. Comfortable with addressing the shifting needs of a facility and supporting colleagues with exceptional abilities. Possesses high quality organizational skills and a self-motivated drive to achieve excellence. Committed to safety and proper handling of confidential information.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food and Nutrition Supervisor
HCA Florida Orange Park Hospital
Orange Park, Florida
01.2024 - Current
- Monitor food service operations to ensure quality standards were met
- Supervise kitchen staff in the preparation and serving of meals according to standard recipes and menus
- Resolve any customer complaints or grievances regarding food quality or service promptly
- Refer patients to other relevant services to foster continuity of care
Manager of Patient Transport
HCA Florida Memorial Hospital
Jacksonville, Florida
02.2023 - 12.2023
- Created monthly reports for senior management summarizing operational performance metrics
- Established processes to ensure efficient workflow throughout the organization
- Resolved conflicts between employees by providing guidance on company policies and procedures
- Maintained up-to-date records of employee attendance, payroll information, vacation requests
- Collaborated with other departments to ensure timely completion of safe patient transports
- Successful Joint Commission survey with zero findings
- Monitored staff performance and addressed issues
Director of Food and Nutrition
Sodexo at HCA Florida Lake City Hospital
Lake City, FL
05.2021 - 01.2023
- Responsible for increased Press Ganey scores and increasing staff retention and morale with an internal recognition program
- Collaborated with hospitalists to adjust patient menus within dietary constraints to offer better choices for patients
- Successful Joint Commission survey with zero findings
- Supervised a team of cooks, dietitians, nutritionists and other kitchen staff
Director of Environmental Services
Hospital Housekeeping Systems
Jacksonville, FL
10.2015 - 05.2021
- Served as the Director of Environmental Services at Shands Starke Regional Medical Center, Lake City Medical Center, and Orange Park Medical Center
- Oversaw every aspect of Environmental Services, Laundry Services and Patient Safety attendants, as well as ensured superior level of cleanliness, quality of service, and client satisfaction throughout the hospital and medical office buildings
- Efficiently and continuously sought new ways to increase productivity within the department, enhance quality, improve client satisfaction, reduce spending, and promote safety while maintaining patient satisfaction
- Proficiently led the HHS Quality Management Program, including EVS public relations, patient satisfaction & perform quality improvement inspections daily
Assistant Director of Environmental Services
Hospital Housekeeping Systems
Jacksonville, FL
04.2013 - 10.2015
- Supported the Director of Environmental Services at Orange Park Medical Center and Memorial Hospital Jacksonville, and performed daily improvement inspections to ensure quality
- Proficiently responsible for tending to Hospital Housekeeping Systems’ programs and expertly maintained a high standard of cleanliness and consistency throughout diverse areas of the facility
- Consistently issued daily supplies to the Housekeeping staff during shift huddles and provided daily supervision for all staff members
- Managed and prepared annual job evaluations for supervisors and housekeeping staff, and ensured timely submissions for annual reviews
Executive Chef and Corporate Trainer
Latitude 30
Jacksonville, FL
12.2010 - 03.2013
- Created menus for a new concept including catering, bar, upscale dining and carryout cuisines
- Managed a $3 Million operation with the General Manager to coordinate all on-site and off-site events
- Directed kitchen staff in food preparation and presentation to ensure high quality standards were met.
- Efficiently focused on the consistency in hiring, team member training, product quality, as well as outcomes centered around customer service and teamwork
Education
Associate of Science - Nursing
St. Johns River State College
Orange Park, FL08-2025
Bachelor of Science in Business Administration (BSBA) -
Southern New Hampshire University
01.2021
Associate of Arts (AA) Degree -
Florida Gateway College
01.2019
Skills
- Food and Nutrition Services
- Customer Service
- Data Organization
- Intuitive Communicator
- Critical Thinking
- Leadership Experience
- Environmental Services
- Problem Management
- Budgeting Experience
- Quality Improvement
- Restaurant Operations
- Quality Control
- Staff Supervision
- Patient Transportation
Professional References
- Steve Nelson, Chief Operating Officer at Poplar Bluff Regional Medical Center, Steven_Nelson@pbrmc.com, (386) 623-5305
- Rich Ward, Director of Security at Orange Park Medical Center, Richard.Ward@hcahealthcare.com, (904) 622-6089
- Johnny Casey, Director of Imaging at Mission Health Hospital, Johnny.Casey@hcahealthcare.com, (386) 365-2338
Certification
- ServeSafe Food Manager, Expires February 2027.
- OSHA 10-hour General Industry Safety and Health certified, 2022.
Professional Organizations And Affiliations
- National Society of Leadership and Success Member, 2020.
- Dale Carnegie Leadership Graduate, 2017.
Areas of Expertise
· Possesses 20 years of managerial experience, motivating, counseling & training employees and supervisors.
· Expert leadership, organizational, interpersonal, and analytical skills.
· Skilled at multi-tasking, prioritizing, and expertise in staff management and support.
· Versatile, hands-on manager with strong sense of urgency and attention to detail.
Timeline
Food and Nutrition Supervisor
HCA Florida Orange Park Hospital
01.2024 - Current
Manager of Patient Transport
HCA Florida Memorial Hospital
02.2023 - 12.2023
Director of Food and Nutrition
Sodexo at HCA Florida Lake City Hospital
05.2021 - 01.2023
Director of Environmental Services
Hospital Housekeeping Systems
10.2015 - 05.2021
Assistant Director of Environmental Services
Hospital Housekeeping Systems
04.2013 - 10.2015
Executive Chef and Corporate Trainer
Latitude 30
12.2010 - 03.2013
Associate of Science - Nursing
St. Johns River State College
Bachelor of Science in Business Administration (BSBA) -
Southern New Hampshire University
Associate of Arts (AA) Degree -
Florida Gateway College
- ServeSafe Food Manager, Expires February 2027.
- OSHA 10-hour General Industry Safety and Health certified, 2022.
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