Rodney Richards
Louisville,KY
Summary
Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Food and Nutrition Supervisor
U Of L Jewish Hospital
Louisville, KY
01.2017 - 02.2022
- Established and monitored staff schedules, made assignment sheets and monitored menus.
- Completed food and physical safety audits to verify health and well-being of staff members and patrons.
- Assisted on tray line and prepared trays according to prescribed diets and patron requests.
- Took initiative to solve problems and recommended improvements to hospital food service procedures and interdepartmental processes.
- Maintained food at proper operating temperatures, trained team in food safety and documented required temperatures.
- Planned nutritious meal options for individuals with various health needs for [Type] facility programs and cafeteria menus.
- Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements.
- Coached individuals on methods for managing chronic diseases with effective dietary plans.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
- Determined client-specific nutrient and energy requirements, with consideration to specific lifestyles, physiology and medical concerns.
- Participated in team-building activities to enhance working relationships.
- Received and processed stock into inventory management system.
- Monitored company inventory to keep stock levels and databases updated.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Dietary Manager
Landmark
Louisville, Kentucky
01.2013 - 01.2016
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Monitored production to check safety, standardized production and appropriate portioning.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Purchased food supplies for department according to budget limitations.
- Maximized quality assurance by completing frequent line checks.
- Reduced financial inaccuracies by using [Software] system while verifying receipts.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Increased kitchen efficiency 60% by streamlining processes, reducing waste and mentoring team members on proper procedures.
Lead Supervisor
Southwest Center For Individuals With Developmental Disabilities
Louisville, Kentucky
10.2010 - 06.2014
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Forecasted department labor requirements and established accurate budgets to cover expected demands.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- rdinated supervisory assignments to maintain strong front-line leadership over [Type] operations.
- Helped deploy new products and processes by translating directives into effective policies for front-line workers.
- Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Led production management as senior supervisory member by offering technical support and guidance to less experienced managers.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
- Evolved existing capabilities by implementing process improvements and eliminating unnecessary waste and bottlenecks.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Worked with management team to implement proper division of responsibilities.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Set overall vision and provided team leadership.
- Consistently met quarterly sales goals and increased customer retention rate year-over-year.
Education
Associate of Arts - Biblical Studies
Naioth School of Ministry And Theology
3100 West Broadway01.2017
High School Diploma -
Fairdale High School
Fairdale, KY05.1997
Skills
- Service Oversight
- Waste Control
- Equipment Oversight
- Personalized Coaching
- Portion Control
- Stock Control
- Nutrition Requirements
- Nutrition Services
- Kitchen Equipment
- Equipment Sanitation
- Daily Audits
- Dietary Restrictions
- Preventive Maintenance
- Work Assignments
- Inventory Control Processes
- Improvement Plans
- Service Quality
- Guest Services
Timeline
Food and Nutrition Supervisor
U Of L Jewish Hospital
01.2017 - 02.2022
Dietary Manager
Landmark
01.2013 - 01.2016
Lead Supervisor
Southwest Center For Individuals With Developmental Disabilities
10.2010 - 06.2014
Associate of Arts - Biblical Studies
Naioth School of Ministry And Theology
High School Diploma -
Fairdale High School