Summary
Overview
Work History
Education
Skills
Timeline
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Eric Seat

Columbia,MO

Summary

Dynamic Investor Relations Specialist at Veterans United Home Loans, adept at delivering timely solutions and clearing loans for acquisition. Proven problem-solver with strong documentation skills and a commitment to teamwork. Successfully coordinated cross-functional efforts to resolve investor issues, ensuring compliance and enhancing customer satisfaction.

Overview

10
10
years of professional experience

Work History

Investor Relations Specialist

Veterans United Home Loans
Columbia, MO
09.2021 - Current
  • Cleared loans for investor acquisition by resolving 255 loan issues per month, on average.
  • Delivered timely solutions to investor questions.
  • Assessed investor requirements and acquired pertinent paperwork to authorize purchase.
  • Coordinated with multiple teams to troubleshoot and solve mortgage loan problems for investors.
  • Adhered to deadlines for mandatory company training sessions.

Verification Specialist

Veterans United Home Loans
Columbia, MO
09.2018 - 09.2021
  • Conducted thorough reviews of verification documents to ensure compliance with regulatory standards for home loan closings.
  • Verified borrower employment, title company, wire transfer and other loan documentation to ensure home purchase and refinance compliance.
  • Ensured adherence to internal policies and external regulations.
  • Validated borrower documentation for accuracy and compliance with lending regulations.

Account Manager

Veterans United Home Loans
Columbia, MO
10.2015 - 09.2018
  • Coordinated loan processing activities, ensuring compliance with regulations and internal policies.
  • Reviewed loan applications for completeness, accuracy, and adherence to underwriting guidelines.
  • Managed documentation flow, tracking status updates and deadlines to enhance efficiency.

Education

Bachelor of Arts - Communication Arts And Design

Virginia Commonwealth University
Richmond, VA
12-2004

Skills

  • Prioritization of deadlines
  • Process documentation
  • Efficient stress management
  • Client support
  • Strategic issue analysis
  • Effective team collaboration
  • Excel data analysis skills
  • SmartSheet proficiency
  • Skilled in utilizing Encompass software
  • Worldship and ProShip software experience

Timeline

Investor Relations Specialist

Veterans United Home Loans
09.2021 - Current

Verification Specialist

Veterans United Home Loans
09.2018 - 09.2021

Account Manager

Veterans United Home Loans
10.2015 - 09.2018

Bachelor of Arts - Communication Arts And Design

Virginia Commonwealth University

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Eric Seat