Summary
Overview
Work History
Education
Skills
Timeline
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Eric Seyler

Phoenix,AZ

Summary

Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience

Work History

Account/Project Manager

AV Concepts
TEMPE, AZ
03.2022 - Current
  • Documented all project milestones, tasks, deliverables, and changes related to scope of work.
  • Monitored progress against established timelines and budgets throughout the life cycle of the project.
  • Assessed customer feedback regarding product features or services rendered in order to improve operations.
  • Collaborated with team members to identify areas of improvement in the project process.
  • Managed client relationships by responding promptly to inquiries and resolving issues quickly and effectively.
  • Identified project needs by reviewing project objectives and schedules.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Developed and implemented a project management system to track performance metrics.
  • Reviewed existing contracts for accuracy prior to signing off on new agreements or renewals.

Director of Sales

Vario Productions
San Diego, CA
02.2021 - 03.2022
  • Built relationships with customers and industry professionals to establish long-term business growth.
  • Attended trade shows, conferences and industry events to promote the company's brand image.
  • Collaborated with other departments such as marketing, operations and finance in order to ensure successful outcomes from sales initiatives.
  • Managed a team of sales personnel to ensure performance goals were met or exceeded.
  • Resolved customer complaints quickly by providing satisfactory solutions or refunds.
  • Identified, developed and maintained relationships with key customers and partners.
  • Assisted in developing long-term strategic objectives for the organization's overall success.

Sales Engineer

AV Concepts
TEMPE, AZ
02.2011 - 07.2020
  • Analyzed customer feedback to identify areas of improvement in products or services offered.
  • Created sales proposals for new and existing clients based on their individual needs.
  • Served as a liaison between engineering staff and sales team members throughout the development process.
  • Conferred with customers and engineers to assess equipment needs and determine system requirements.
  • Devised and delivered technical presentations explaining options to customers and prospective customers.
  • Created sales or service contracts for customer review and acceptance.
  • Assisted account executives with prospect evaluation and qualification.
  • Responded promptly to customer inquiries regarding product specifications, pricing, availability.

Education

Trade School - Audio Engineering

Conservatory of Recording Arts And Sciences
Tempe, AZ
01-2010

Some College (No Degree) - Web Design

The Art Institute of Phoenix
Phoenix, AZ

Skills

  • Operational Efficiency
  • Meeting Facilitation
  • Mentoring and Coaching
  • Workload Management
  • Sales Support
  • Scope Management
  • Budget Control
  • Project Management
  • Customer Relationship Management
  • Relationship Building
  • Time Management
  • Continuous Improvement
  • Task Prioritization
  • Production Cost Verification
  • Excellent Communication

Timeline

Account/Project Manager

AV Concepts
03.2022 - Current

Director of Sales

Vario Productions
02.2021 - 03.2022

Sales Engineer

AV Concepts
02.2011 - 07.2020

Trade School - Audio Engineering

Conservatory of Recording Arts And Sciences

Some College (No Degree) - Web Design

The Art Institute of Phoenix

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Eric Seyler