Eric Sharpe
Kalispell,MT
Summary
Results driven Counter Salesperson with many years of experience leading profitable wholesale counter sales operations. Accomplished sales professional with history of consistently making goals and reaching them. I really enjoy my customer interactions and many of them I have known for almost 20 years. I'm a very approachable person and can make friends with just about anybody.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Counter Sales
Dakota Supply Group
Kalispell, MT
03.2011 - Current
- Efficiently processed customer orders over the phone and in person with a strong focus on accuracy and treating people respectfully.
- Provided support to customers by addressing their questions about products, services, and store policies.
- Ensured customer satisfaction by consistently providing excellent service.
- Management of several order queues within our operating system.
- Strong focus on product knowledge.
- Responsible for keeping inventory stocked and located in or around counter area.
- Pulled orders with attention to speed and accuracy.
- Processed warranty claims.
- Called on customers when they weren't coming to the store to see what I could help them with.
- Milwaukee Tool Branch Champion
- Since 2015 I have been the new hire mentor for all new hires in the branch. This includes some hands on training with me as well as just getting to know them and educating them about the company.
- 2016-Sent to Minnesota to help an acquired company switch over to our operating system. I assisted the counter and inside sales with order entry and learning new product codes.
- Fall 2019-I was chosen as our branch trainee when we switched computer systems (again). I was sent to Minnesota for two weeks to learn our new system. When we switched over, I was responsible for helping my co-workers navigate the new system and teaching them the correct operating procedures to follow.
- I have attended factory training for U.S Boiler Company as well as Charlotte Pipe &Foundry.
- Summer 2023- I was selected as the DSG representative for all of Montana to attend the American Supply Association Emerging Leaders conference in Savannah GA.
- Consistently top inside salesman and order puller in my branch.
Delivery Driver
Dakota Supply Group
Kalispell, MT
01.2007 - 06.2011
- Checked and maintained vehicle.
- Delivered goods to specified destinations in a timely manner.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Maintained accurate records of deliveries including delivery times, dates and addresses.
- Safely ran a large delivery route for 5 years.
- Pulled and loaded my own orders as well as delivery.
Education
High School Diploma -
Whitefish High School
Whitefish, MT06-2004
Skills
- Goal-oriented mindset
- Product Knowledge
- People Person
- Self Motivated
- Honest and Reliable
- Quick Learner
Certification
- Fork Lift Certified
Affiliations
I am a busy Husband and Father to three girls and one black lab. We enjoy spending our time together as a family doing many activities. We love hunting/fishing and going on adventures in the mountains. Summertime is usually spent on the water in our raft. I enjoy cooking for my family on a nightly basis.
Accomplishments
- Consistently top inside salesman in my branch.
- Consistently top order puller in my branch.
- Recently started my 18th year with company.
Timeline
Counter Sales
Dakota Supply Group
03.2011 - Current
Delivery Driver
Dakota Supply Group
01.2007 - 06.2011
High School Diploma -
Whitefish High School
- Fork Lift Certified
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