Terri Casteel
Part Manager
Cooter,MO
Summary
Dynamic Car Parts Sales Associate with proven expertise in customer relationship building and parts identification at JP Ford and Nissan. Recognized for enhancing customer satisfaction through effective upselling strategies and efficient order fulfillment. Dependable team player committed to achieving goals and improving operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Car Parts Sales Associate-Counter Sales
JP Ford and Nissan
06.2024 - 01.2025
- Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
- Assisted customers in finding appropriate parts promptly.
- Ensured accurate record-keeping of invoices and transactions for smooth internal operations.
- Stocked and managed stock of parts.
- Ordered parts from various distributors to fulfill demands.
Custodian
Cooter High School
10.2018 - 07.2024
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Reported damages and hazardous conditions to management for further action.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Fostered safer environment by promptly addressing spillages and potential slip hazards.
- Supported event setups and breakdowns, enabling smooth operation of school and corporate events.
- Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
- Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Education
High School Diploma -
Cornerstone Christian Correspondence Academy
Townsend, GA10.2024
Skills
- Quick learner
- Customer relationship building
- Dependability
- Goal-oriented mindset
- Product knowledge experience
- Cross-selling techniques
- Cash handling experience
- Parts identification
- Ordering parts
- Customer service
- Problem-solving skills
- Team collaboration
- Social media marketing
- Inventory management
- Vehicle operations
- Shipping coordination
Certification
- Nissan Training Certification in Service, Sales, and Parts
Languages
English
Native or Bilingual
ASL
Elementary
Timeline
Car Parts Sales Associate-Counter Sales
JP Ford and Nissan
06.2024 - 01.2025
Custodian
Cooter High School
10.2018 - 07.2024
High School Diploma -
Cornerstone Christian Correspondence Academy
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