Eric Shuler
Philadelphia,US
Summary
With 17+ years of experience optimizing healthcare systems and processes, I offer a distinctive combination of healthcare and IT expertise. My background encompasses a strong emphasis on claims processing, SAP, and data analysis. I excel in project management and quality control with a specific focus on leveraging EMR systems like Cerner and Epic to enhance operational efficiency and ensure industry-standard compliance. Throughout my career, I consistently demonstrate a profound commitment to optimizing healthcare delivery and driving positive outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health Information Analyst
Datavant
Remote
02.2025 - Current
- Processed patient health information requests following company policies.
- Maintain confidentiality and security with all privileged information.
- Maintain working knowledge of Company and facility software.
- Adhere to the Company's and Customer facilities Code of Conduct and policies.
- Inform manager of work, site difficulties, and/or fluctuating volumes.
- Assist with additional work duties or responsibilities as evident or required.
- Enhanced need for attention to detail for medical records.
- Consistent application of medical privacy regulations to guard against unauthorized disclosure.
- Responsible for managing patient health records.
- Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
- Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
- Ensures medical records are assembled in standard order and are accurate and complete.
- Creates digital images of paperwork to be stored in the electronic medical record.
- Promoted a collaborative work environment through effective communication and teamwork among fellow Medical Coding Specialists.
Chart retrieval specialist
Independent staffing
REMOTE
10.2024 - 02.2025
- Facilitated medical record retrieval for quality projects, enhancing data accuracy and compliance
- Collaborated with health providers to streamline record access, improving workflow efficiency
- Managed data entry and quality control, ensuring precise reporting and analysis
- Utilized EMR systems like Epic and Cerner, optimizing data management processes
- Supported departmental operations, contributing to successful project completion
- Corrected, modified and upgraded software to improve performance.
- Tested functional compliance of company products.
- Coordinated deployments of new software, feature updates and fixes.
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
Ehr analyst
Artech solutions
PENNSYLVANIA
04.2018 - 09.2024
- Streamlined medical record retrieval processes across multiple EMR platforms including Epic, Cerner, and Eclinical Works, ensuring seamless data access for HEDIS and Risk Adjustment projects
- Processed workers compensation claims through systematic review of medical documentation, implementing streamlined verification protocols for enhanced accuracy
- Managed EHR integrations for Epic, eClinical, Allscripts, leading a team of 5 for MFM Go-Live
- Trained OB/Gyn, MFM staff on Nextgen, enhancing workflow efficiency and system usage
- Resolved EMR software issues, collaborating with executives to optimize EHR processes
- Created and maintained HEDIS records, ensuring data accuracy and compliance
- Configured HIMS systems, supporting seamless medical record management
- Streamlined medical records retrieval processes through EMR systems, optimizing HEDIS documentation workflows and maintaining compliance standards
- Streamlined medical claims processing through advanced EMR system integration, reducing processing time and enhancing accuracy in workers' compensation documentation
Data analyst
ICON CLINICALS
NORTH WALES, PA
10.2016 - 03.2018
- Labeled image data per study protocol, ensuring data accuracy and compliance
- Handled 35-50 inbound calls daily, updating electronic tracking systems efficiently
- Scanned and organized documents in electronic files, enhancing data accessibility
- Managed shipment retrieval and preparation, streamlining document control processes
- Collaborated with project teams, supporting client-specific activities and data security
- Orchestrated comprehensive image data labelling and tracking through MIRA system, maintaining strict protocol compliance and regulatory standards for clinical studies
- Collaborated with project teams to streamline document control processes, facilitating efficient off-site archiving and electronic data management system administration
Prior Authorization Representative
OPTUM RX
PHILADELPHIA, PA
12.2015 - 03.2016
- Handled 50-60 daily calls for pharmaceutical authorizations, ensuring compliance and accuracy
- Facilitated seamless communication between medical facilities and patients, enhancing service efficiency
- Utilized problem-solving skills to resolve authorization issues, improving patient satisfaction
- Collaborated with team to streamline call handling processes, reducing wait times
- Applied analytical skills to track call metrics, contributing to operational improvements
- Coordinated with healthcare providers to evaluate and authorize pharmaceutical requests, ensuring accurate documentation and timely response for critical medications
- Streamlined authorization processes through efficient call handling and thorough documentation, reducing response times while maintaining quality standards
- Built strong relationships with healthcare professionals while managing pharmaceutical authorizations, ensuring optimal patient care outcomes through clear communication
Account Specialist
Bettringer
Remote
06.2015 - 12.2015
- Adhered to standards of quality and service as well as all compliance requirements.
- Set up new customer accounts and updated existing profiles with latest information.
- Completed routine and complex account updates to resolve problems.
- Reconciled customer accounts and identified discrepancies for further investigation.
- Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
- Cross-sold wide range of services and products to increase new business and expand existing customer relationships.
- Identified customer desires and goals through needs-based sales tactics.
- Increased company revenue Number% by selling various investment products.
- Worked with diverse product development teams to create software for qualitative structured solutions to validate and model emerging markets.
Education
Associate - Liberal Studies
Montgomery Community College
BLUE BELL, PA05.2004
High School Diploma -
Rittenhouse Academy
PHILADELPHIA, PA05.1998
Skills
- Epic
- EMR Systems
- HEDIS
- Medical Records
- Microsoft Office
- SAP
- Cerner
- HIPAA
- Project Management
- Data Analysis
Certification
- RHIA
- RHIT
- Certified Coding Specialist
- Certified Professional Coder
- Epic
Personal Information
Title: Healthcare and IT Professional
Timeline
Health Information Analyst
Datavant
02.2025 - Current
Chart retrieval specialist
Independent staffing
10.2024 - 02.2025
Ehr analyst
Artech solutions
04.2018 - 09.2024
Data analyst
ICON CLINICALS
10.2016 - 03.2018
Prior Authorization Representative
OPTUM RX
12.2015 - 03.2016
Account Specialist
Bettringer
06.2015 - 12.2015
Associate - Liberal Studies
Montgomery Community College
High School Diploma -
Rittenhouse Academy