Eric Sickmiller
Minneola
Summary
Retired Police Investigator with a desire to take on new challenges. Strong work ethic, honest, reliable and fast learner. Experienced in surveillance, interview and investigative techniques. Exceptional customer service skills.
Overview
44
44
years of professional experience
Work History
Franchisee
SUBWAY®Restaurants
Bonita Springs
09.2003 - 08.2024
- Opened and operated multiple SUBWAY restaurants with my wife in Naples, Ft. Myers Beach, and Bonita Springs, FL, contributing to local market presence. Managed business operations, including hiring, firing, and training staff, ensuring effective team development. Elected to and served on the Franchisee Advertising Board for the Southwest Florida Market from 2005 to 2015. Held the position of board chairman in 2009. Oversaw budget of approximately $900,000, allocating resources to support operational goals.
Business Consultant
SUBWAY® Development of SW Florida
Naples
05.2004 - 09.2011
- Served as a consultant to as many as 35 SUBWAY restaurants throughout 7 counties of the Southwest Florida market (Mkt 142). Visited each restaurant at least monthly and performed an inspection to ensure the stores were operating within corporate standards, resulting in a report sent to headquarters. Also developed strategic initiatives to enhance operational efficiency and analyzed market trends to recommend promotional strategies.
State Trooper/Investigator/Sergeant
New York State Police
Middletown
10.1982 - 12.2003
- Graduated from New York State Police Academy in May of 1983. Worked as a patrol trooper until promotion to Investigator in the Bureau of Criminal Investigation (BCI) in 1990. Following an exam I was promoted to the permanent rank of Sergeant later that year. Throughout my career in the BCI I worked in investigative units, undercover narcotics and Major Crimes, where our team was responsible for homicide investigations throughout five counties. I was trained and served as a Crisis Negotiator. I was a part of dignitary protection teams for several US Presidents, a First Lady, Governors, Congressmen and US Senators. I was also assigned to the 9/11 World Trade Center disaster in NYC. I received numerous commendations and awards for criminal investigations, arrests and service throughout my career.
Corrections Officer
New York State Department of Corrections
Otisville
05.1981 - 08.1982
- Supervised inmate activities to ensure facility security and compliance with regulations. Conducted regular inspections to identify and address safety hazards and security risks, enhancing overall facility safety.
Store Manager
Rite Aid Pharmacy
Monticello
07.1980 - 05.1981
- Managed daily store operations and scheduled staff to ensure optimal coverage and service delivery. Supervised inventory management and product ordering to maintain stock levels and meet customer demand. Trained and developed team members to uphold customer service standards and enhance customer satisfaction. Oversaw inventory management, audits and shrinkage control. Managed daily banking activities such as deposits.
Education
Criminal Justice
New York State Police Academy
Albany, NYBusiness Administration
Keystone College
La Plume, PASkills
- Business operations
- Budget management
- Operational efficiency
- Marketing strategy
- Quality control
- Team leadership
- Customer service
- Investigative skills
- Interview skills
Timeline
Business Consultant
SUBWAY® Development of SW Florida
05.2004 - 09.2011
Franchisee
SUBWAY®Restaurants
09.2003 - 08.2024
State Trooper/Investigator/Sergeant
New York State Police
10.1982 - 12.2003
Corrections Officer
New York State Department of Corrections
05.1981 - 08.1982
Store Manager
Rite Aid Pharmacy
07.1980 - 05.1981
Criminal Justice
New York State Police Academy
Business Administration
Keystone College