Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eric Sitorus

Summary

A friendly personality willing to provide exceptional assistance to team members, clients, and customers. Skills include excellent communication, work ethic, and patience. Reliable customer service professional with 3+ years of experience in fast-paced retail environments. Familiar with resolving customer issues and maintaining a positive image.

Overview

4
4
years of professional experience

Work History

Flex Driver

Amazon
07.2023 - 07.2024
  • Delivered goods and products to customer on time and in excellent condition
  • Communicated with customers to provide delivery updates and confirm delivery locations
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills

Store Associate

Aldi
08.2022 - 02.2023
  • Performed cash, card, and check transactions to complete customer purchases
  • Greeted customers, helped locate merchandise, and suggested suitable options
  • Operated hand pallet jack and electronic floor scrubber

Store Associate

Burlington
10.2020 - 01.2021
  • Performed cash, card, and check transactions to complete customer purchases
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction
  • Supported loss prevention goals by monitoring shopper behavior

Education

Nursing

Union Adventist University
Lincoln, Nebraska
05-2027

Nursing

San Bernardino Valley College
San Bernardino
12-2022

High School Diploma -

Grand Terrace High School
Grand Terrace
06-2020

Skills

  • Verbal and written communication
  • Multitasking and prioritization
  • Cash drawer balancing
  • Time management
  • Customer service
  • Bi-lingual [Indonesian & English]
  • Loading and unloading
  • Basic computer skills

Languages

English
Native or Bilingual
Indonesian
Native or Bilingual

Timeline

Flex Driver

Amazon
07.2023 - 07.2024

Store Associate

Aldi
08.2022 - 02.2023

Store Associate

Burlington
10.2020 - 01.2021

Nursing

Union Adventist University

Nursing

San Bernardino Valley College

High School Diploma -

Grand Terrace High School