Ziaira Smith
Baltimore,MD
Summary
Dynamic and reliable professional with a proven track record at Amazon, excelling in safe driving and efficient package handling. Recognized for enhancing customer satisfaction through timely deliveries and strong communication skills. Committed to maintaining safety protocols and fostering teamwork, ensuring a secure and productive work environment.
Professional driver equipped with extensive experience in navigating urban and rural routes. Known for reliability and strong commitment to ensuring timely deliveries and maintaining high customer satisfaction. Collaborative team player, adaptable to changing schedules, with strong problem-solving skills and excellent driving record.
Hardworking employee enthusiastic about learning warehouse field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Flex Driver
Amazon
10.2023 - Current
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
Security Patrol Officer
Prosegur
07.2024 - 12.2024
- Enhanced security measures by conducting thorough and consistent patrols in designated areas.
- Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
- Implemented detailed incident reports for accurate record-keeping and informed decisionmaking.
- Performed routine checks of building entrances, exits, and perimeters to ensure optimal safety standards were upheld consistently.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Guard
Allied Universal Security Services
04.2021 - 10.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Warehouse Associate
Amazon
08.2019 - 04.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Education
High School Diploma -
Vivien T Thomas
Baltimore, MDSkills
- Strong communication skills
- Safe driving practices
- Reliability and punctuality
- Patience and perseverance
- Professionalism and courtesy
- Problem-solving capacity
- Problem-solving
- Friendly and outgoing
- Attention to detail
- GPS and route planning
- Verbal and written communication
- Valid Driver's license
- Heavy lifting
- Clean driving record
- Order picking and processing
- Flexible schedule
- Safety protocols
- Shipping and packaging
- Teamwork
- Efficiency and time management
- Multitasking Abilities
- Dependability and honesty
Timeline
Security Patrol Officer
Prosegur
07.2024 - 12.2024
Flex Driver
Amazon
10.2023 - Current
Security Guard
Allied Universal Security Services
04.2021 - 10.2023
Warehouse Associate
Amazon
08.2019 - 04.2021
High School Diploma -
Vivien T Thomas