Eric Smith
Washington,DC
Summary
Effective communication Customer service Problem solver Great team worker
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing full time work and long hours
Overview
5
5
years of professional experience
Work History
Retail Sales, Stock and Fulfillment
Nordstrom Rack
01.2021 - Current
- Assist customers with sizing, product selection, and fitting within the shoe department while efficiently processing inventory, restocking merchandise, and ensuring accurate product presentation.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
DC Community Service Volunteer
09.2022 - 04.2025
- Organized community cleanups, safety fairs, and food drives to enhance local involvement.
- Promoted safety awareness by engaging with community members and fostering dialogue.
Support Worker
Project Create Art Center
Washington, DC
06.2023 - 06.2024
- Supported instructors in delivering engaging workshops focused on painting, music, dance, and digital art.
- Prepared materials and assisted students during activities to encourage creative expression.
- Partnered with staff to coordinate showcases and community events, promoting youth involvement in the arts.
- Developed skills in communication and teamwork while contributing to an inclusive space for DC youth.
- Washington, DC
DC Safe Kids Program
Washington, DC
06.2023 - 08.2023
- Instructed families and children on fire safety practices, including effective use of smoke detectors.
- Facilitated distribution of safety kits and installation of smoke alarms in low-income areas.
- Washington, DC
Emery Recreation Center
Washington, DC
06.2023 - 08.2023
- Supervised youth programs including sports, swimming, arts and crafts, and educational workshops.
- Maintained cleanliness and organization of center while ensuring safety for all participants.
- Communicated effectively with children, parents, and community members to foster relationships.
- Promoted teamwork and positive behavior among youth during summer camp events and field trips.
- Washington, DC
Education
High school -
Anacostia high school
Skills
- Customer service
- Inventory management
- Safety awareness
- Retail sales techniques
- Customer relationship management
- Team collaboration
- Communication skills
- Problem solving
- Adaptability
- Time management
- Leadership skills
- Retail sales customer service
Activities
New York Soccer Club, Member of the New York soccer club. Enjoys sport, traveling, listening to music and sharing a great meal with friends.
Timeline
Support Worker
Project Create Art Center
06.2023 - 06.2024
DC Safe Kids Program
06.2023 - 08.2023
Emery Recreation Center
06.2023 - 08.2023
DC Community Service Volunteer
09.2022 - 04.2025
Retail Sales, Stock and Fulfillment
Nordstrom Rack
01.2021 - Current
High school -
Anacostia high school