ERIC SORRELL
Columbus
Summary
Operations professional with hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration and ensuring smooth operations. Skilled in logistics, project management, and problem-solving. Reliable and adaptable, ready to meet changing demands and deliver consistent results.
Overview
16
16
years of professional experience
Work History
Operations Coordinator
Fedex Ground
Grove City, OH
08.2019 - 01.2023
- Coordinated daily logistics operations, including shipment scheduling, routing, and dispatch
- Monitored shipment status to ensure on-time delivery and quickly resolved delays or service issues
- Communicated with drivers, warehouse staff, and cross-functional teams to maintain efficient operations
- Maintained accurate records of shipments, inventory, and operational data
- Analyzed performance metrics and identified opportunities to improve efficiency and reduce costs
- Ensured compliance with transportation regulations and company policies
- Provided customer support by tracking shipments and addressing delivery inquiries
- Supported administrative tasks such as scheduling, reporting, and process improvements
Logistics Coordinator
Fedex Ground
06.2009 - 08.2016
- Keep track of various equipment and loads via TMS, P2, and eYMS and input the data into an excel spreadsheet.
- Coordinate, dispatch, and communicate with cross network team members of important time sensitive information with operations regarding inbounds, outbounds, equipment, and any relevant information.
- Performed inspections on contracted trucks to ensure DOT compliance.
Operations Administrator
Fedex Ground
01.2007 - 01.2009
- Arrive & Dispatch Unload/Outbound loads via TMS and P2.
- Coordinate by radio/eYMS with the movement of trailers in and out of doors and yard.
Education
Master of Business Administration - Management
Purdue University Global
West Lafayette, IN05-2018
Bachelor of Business Administration - Management
Kaplan University
Davenport, IA03-2016
Skills
- Hard working and Self-motivated
- Strong written/verbal communication
- Extremely Organized
- Data Management
- Multi-Tasking
- Proficient in MS Office/Excel/Power Point
- Problem Solving
- Budget Management
- Time Management
- Team Collaboration
Timeline
Operations Coordinator
Fedex Ground
08.2019 - 01.2023
Logistics Coordinator
Fedex Ground
06.2009 - 08.2016
Operations Administrator
Fedex Ground
01.2007 - 01.2009
Master of Business Administration - Management
Purdue University Global
Bachelor of Business Administration - Management
Kaplan University