Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Skinner

Bartow,FL

Summary

Versatile and empathetic professional with a strong background in operations and customer service. Excelled in enhancing operational efficiency and customer satisfaction, demonstrating exceptional organizational skills and a capacity for caring and fostering meaningful client relationships.

Overview

27
27
years of professional experience

Work History

Operations Coordinator

I9 Sports
06.2022 - Current
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Boosted productivity by establishing effective communication channels between departments.
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Trained and guided team members to maintain high productivity and performance metrics.

Home Health CNA

Care.com Inc
05.2015 - Current
  • Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
  • Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
  • Provided transportation assistance to doctor appointments or therapy sessions as needed for continued patient care outside the home setting.

Childcare Provider/Nanny

Care.com Inc
05.2015 - Current
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Developed age-appropriate activities and crafts to engage children.
  • Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Assisted children with homework and school projects, enhancing academic support.
  • Transportation to and from school, and after school activities.

Department Coordinator

TJMaxx
03.2014 - 07.2016
  • Assisted in the preparation of comprehensive reports and presentations, capturing essential department data for executive review and decision making.
  • Resolved any conflicts or issues that arose within the team effectively while maintaining professionalism at all times.
  • Worked closely with sales associates to complete tasks.
  • Supported shrink and safety awareness, reviewed inventory data, identified trends and prepared reports for management.

Staff Member

Boys & Girls Club
01.2012 - 08.2014


  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Engaged children in activities including arts & crafts, sports, learning games and field trips.
  • Assisted students with homework help with useful study methods to enhance academic performance.


Key Holder Manager

Marshalls
09.1997 - 06.2012
  • Organized staff meetings regularly to discuss goals, progress updates, challenges faced during work hours.
  • Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
  • Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Opened & closed store as the manager on duty. Locked up safe.

Education

X-Ray Tech Certification - Radiology

Fortis Institute
Mulberry, FL
06-2013

Associate of Arts - Business

St. Petersburg College
St. Petersburg, FL
07-2002

High School Diploma -

Gibbs High School
St. Petersburg, FL
06-2000

Skills

  • Customer service
  • Organized & reliable
  • Hard working & willing to learn tasks
  • Having patience and showing empathy

Timeline

Operations Coordinator

I9 Sports
06.2022 - Current

Home Health CNA

Care.com Inc
05.2015 - Current

Childcare Provider/Nanny

Care.com Inc
05.2015 - Current

Department Coordinator

TJMaxx
03.2014 - 07.2016

Staff Member

Boys & Girls Club
01.2012 - 08.2014

Key Holder Manager

Marshalls
09.1997 - 06.2012

X-Ray Tech Certification - Radiology

Fortis Institute

Associate of Arts - Business

St. Petersburg College

High School Diploma -

Gibbs High School
Kristin Skinner