Eric Sotelo
Pasadena,California
Summary
Versatile and results-oriented professional with extensive experience as a Garage Attendant at LAFD Supply & Maintenance and a Security System Technician at ADT. Excelled in inventory management and equipment installation, enhancing operational efficiency by identifying cost-saving opportunities. Demonstrated exceptional verbal communication and customer service skills, significantly improving department satisfaction and safety standards.
Overview
19
19
years of professional experience
Work History
Garage Attendant
LAFD Supply and Maintenance
11.2018 - Current
- Managed inventory of supplies and materials required for daily operations, ensuring availability when needed.
- Maintained a clean and organized work environment, contributing to overall garage safety and functionality.
- Replaced fire apparatus equipment, and performed annual preventative maintenance
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
- Checked tools and equipment to prevent accidents and injuries.
Garage Attendant
General Services Area 1
07.2017 - 11.2018
- Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
- Assisted mechanics with repairing and servicing vehicles.
- Removed safety hazards, soiled items, and trash from garage areas.
- Managed inventory of supplies and materials required for daily operations, ensuring availability when needed.
- Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
Security System Technician
ADT
12.2005 - 07.2017
- Maintained detailed records of completed work orders, allowing for efficient tracking of service history and warranty information.
- Assisted in the development of customized security solutions, tailoring components based on individual client specifications.
- Collaborated effectively with team members to complete large-scale installation projects within tight deadlines.
- Delivered comprehensive training sessions to clients on the proper usage of their new security systems, ensuring optimal functionality and user confidence.
- Contributed to a reduction in overall project costs by identifying opportunities for improved efficiency in materials procurement and labor allocation.
Education
No Degree - General Studies
East Los Angeles College
Monterey Park, CACertificate of Technical Studies - Electrical Craft
Los Angeles Trade Technical College
Los Angeles, CA01-2017
Skills
- Safety awareness
- Vehicle inspection
- Customer service
- Vehicle maintenance
- Troubleshooting skills
- Verbal and written communication
- Project management
- Emergency response
- Inventory management
- Software configuration
Timeline
Garage Attendant
LAFD Supply and Maintenance
11.2018 - Current
Garage Attendant
General Services Area 1
07.2017 - 11.2018
Security System Technician
ADT
12.2005 - 07.2017
No Degree - General Studies
East Los Angeles College
Certificate of Technical Studies - Electrical Craft
Los Angeles Trade Technical College