Eric Spinell
Myrtle Creek
Summary
Experienced professional skilled at managing daily sales floor operations to provide every customer with positive experiences. Focused on strengthening company brand and maximizing customer loyalty. Effectively partner with team members, customers and senior leadership to resolve complex situations and maintain long-term satisfaction.
Overview
6
6
years of professional experience
2001
2001
years of post-secondary education
Work History
Driver Specialist
Tiny Home Cottages
Oakland
11.2025 - Current
- Actively monitored traffic conditions along route for potential delays or hazards.
- Managed fuel consumption by driving economically whenever possible.
- Communicated effectively with customers regarding their orders and estimated time of arrival.
- Conducted daily post-trip inspections on vehicle systems including brakes, tires, lights, fluid levels.
- Ensured compliance with federal and state laws governing the operation of commercial vehicles.
- Reported any mechanical issues or safety concerns to management promptly.
- Followed designated routes while operating a commercial motor vehicle safely and efficiently.
- Loaded, secured, and unloaded goods using appropriate loading techniques.
- Provided exceptional customer service by being courteous and professional at all times.
- Checked shipments against shipping documents to ensure accuracy of delivery items.
- Ensured the tiny homes were in pristine condition before and after delivery.
Cashier and Fuel Attendant
Us Market
Roseburg
08.2025 - Current
- Processed customer transactions efficiently, maintaining cash accuracy and ensuring a smooth checkout experience.
- Monitored fuel inventory levels regularly, ensuring product availability and minimizing stock shortages during peak hours.
- Assisted in maintaining a clean and organized work environment, enhancing overall customer satisfaction and safety.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, fostering customer loyalty.
- Trained new staff on cash handling procedures and customer service protocols, promoting a knowledgeable and efficient team.
- Managed fuel point-of-sale systems, ensuring accurate transactions and data entry to support operational efficiency.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
Supervisor
Lowes Home Improvment
Roseburg
05.2020 - 11.2025
- Led a team of associates to optimize workflow processes, resulting in improved operational efficiency and customer satisfaction.
- Implemented inventory management techniques, reducing stock discrepancies and ensuring product availability for customers.
- Trained and mentored new staff, enhancing team productivity and fostering a collaborative work environment.
- Conducted regular performance evaluations to identify areas for improvement, driving team engagement and accountability.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Collaborated with other departments to coordinate workflow processes between teams.
- Provided expert knowledge on home improvement products, helping customers make informed purchasing decisions.
- Assisted customers in product selection, resulting in enhanced customer satisfaction and repeat business.
- Processed transactions using a point-of-sale system.
- Attended weekly team meetings to review performance goals and objectives.
- Developed key customer relationships to increase sales.
- Developed and implemented strategies to meet sales quotas.
- Delivered a variety of home improvement products to customers, ensuring timely and accurate order fulfillment.
- Maintained vehicle cleanliness and safety, performing regular inspections to ensure compliance with safety standards.
- Utilized GPS technology to navigate delivery routes effectively, ensuring prompt service and minimizing fuel costs.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Ensured accurate completion of all paperwork associated with deliveries.
Education
CDL - CDL Driving Program
Umpqua Community College
Roseburg, OR 05.2019 - 08.2019
GED
Florence, AZSkills
- POS systems
- Positive and professional
- Verbal and written communication
- Upselling and cross selling
- Staff training
- Performance evaluation
- Team leadership
- Delivery coordination
- Route optimization
- Employee development
- Analytical thinking
- Relationship building
Timeline
Driver Specialist
Tiny Home Cottages
11.2025 - Current
Cashier and Fuel Attendant
Us Market
08.2025 - Current
Supervisor
Lowes Home Improvment
05.2020 - 11.2025
CDL - CDL Driving Program
Umpqua Community College
05.2019 - 08.2019
GED