Eric Starling

• Oversaw daily operations, ensuring compliance with health and safety regulations.
• Managed staff scheduling, optimizing labor costs while maintaining service levels.
• Implemented training programs to enhance team performance and customer satisfaction.
• Analyzed sales data to identify trends and adjust inventory management strategies.

• Developed and implemented operational procedures to enhance service efficiency and customer satisfaction.
• Managed daily kitchen operations, ensuring high standards of food quality and hygiene compliance.
• Trained and mentored staff on menu offerings, food preparation techniques, and customer service excellence.
• Oversaw inventory management, optimizing stock levels to reduce waste and control costs.
• Coordinated special events and promotions, driving increased patron engagement and revenue growth.
• Established vendor relationships for timely supply procurement, negotiating competitive pricing for ingredients.
• Analyzed customer feedback to identify areas for improvement in service delivery and menu selection.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

• Managed daily operations to enhance guest satisfaction and streamline service efficiency.
• Trained and mentored staff on customer service protocols and food safety standards.
• Collaborated with team members to implement promotional strategies, increasing customer engagement.
• Analyzed sales data to identify trends and optimize inventory management processes.

• Oversaw daily restaurant operations, ensuring compliance with health and safety standards.
• Trained and mentored staff on customer service protocols and menu knowledge.
• Implemented inventory management practices to reduce waste and enhance efficiency.
• Developed staff schedules to optimize labor costs while maintaining service quality.

• Developed training materials to enhance onboarding processes for new team members.
• Delivered hands-on training sessions, ensuring staff proficiency in menu items and customer service standards.
• Monitored team performance, providing constructive feedback to foster skill development and confidence.

*Collaborated with management to identify training needs and implement effective solutions for team improvement.

*Opened 6 new stores in the Midwest and Florida. Trained new employees and staff in front of the house, back of the house and bar procedures.