Eric Stovall
Louisville,KY
Summary
Resourceful in customer assistance and teaching, recognized for efficiently completing tasks and maintaining high productivity levels. Skilled in service, safety compliance, and cash handling, ensuring smooth operations in fast-paced environments. Excel in interpersonal communication, problem-solving, and teamwork, leveraging these soft skills to meet diverse customer needs and fostering positive experiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Fuel Station Attendant/Customer Service Representative
Kroger Co, Inc
Louisville, KY
07.2010 - Current
· Skilled at face-to-face interaction with customers and providing excellent service in a timely manner in a fast-paced environment.
· Responsible for training and coaching new hires and helping employees in need of assistance.
· Counted, handled, and reported large amounts of cash daily.
· Given many responsibilities of supervisor position and collaborated with supervisors and managers in many enterprises.
· Experience in cash register working and maintenance, cleaning, inventory, and maintaining workplace flow.
· Monitored and cataloged large fuel deliveries accurately and efficiently
· Balanced school and work while maintaining good marks and proficiency, and later two jobs at once while exceeding customer service expectations.
Assistant Classroom Teacher
Jefferson County Public Schools
Louisville, KY
10.2021 - 05.2025
· Accountability for several students from different classrooms, and achieving a good relationship with all of them
· Patience through outbursts and tantrums, as well as providing guidance and insight once moods had settled and issues resolved.
· Desired to help people, young or old, with anything to help expand their intelligence and further their thirst for knowledge.
· Worked with and cared for children with behavioral and physical challenges.
Education
English Double Major - Writing and Literature
Indiana University Southeast
New Albany, IN01.2012
Skills
Communication-
Clear and consistent in writing and speaking
Able to adjust language and volume depending on situation and location
Listens attentively and makes questions or concerns known early
Confident public and interpersonal speaker who provides feedback and suggestions
Interpersonal-
Works well on tasks solo or in groups
Negotiates/settles disputes with tact and calmness
Promotes the success of others, yet accepts responsibility for personal actions
Works and communicates well with adults and children
Maintains a friendly-yet-professional working relationship with all coworkers and supervisors
Organizational-
Attentive to details
Sets personal goals for achievement, coordinates tasks, and multitasks
Motivated, punctual, and meets deadlines
All reports/paperwork delivered on time and in orderly condition
Management-
Makes decisions and leads others to implement decisions
Takes charge, leads/teaches/instructs/coaches others
Enforces policies and follows instructions
Technological-
Proficient in Microsoft applications (Word, Excel, Outlook, Power Point)
Skilled with cash handling equipment (cash register, safe, cash counting machines, etc)
Proficient in office equipment (printer, copier, fax machine, etc)
References
- Shannon Allen, Fuel Station Supervisor, Kroger Co., (502) 377-4869
- Mindy Riley, Classroom Teacher, Cochrane Elementary, JCPS, (502) 641-8020
- April Garrett, Classroom Teacher, Jacob Elementary, JCPS, (502) 851-1949
Certification
- Teaching Certificate for State of Indiana, 2023; Teaching Certificate for State of Kentucky 2023
- Interested in continuing education.
Accomplishments
- 3.7 Overall College GPA
- Dean's List 2009
Affiliations
- Active reader and researcher
- Maintained a balance of school and work throughout college and further studies, then with two jobs for years.
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Assistant Classroom Teacher
Jefferson County Public Schools
10.2021 - 05.2025
Fuel Station Attendant/Customer Service Representative
Kroger Co, Inc
07.2010 - Current
- Teaching Certificate for State of Indiana, 2023; Teaching Certificate for State of Kentucky 2023
- Interested in continuing education.
English Double Major - Writing and Literature
Indiana University Southeast
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