Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zoey Delgado

Tacoma,WA

Summary

Enthusiastic professional bringing expertise in customer service, food preparation and catering. First-rate listening, problem-solving and relationship-building skills. Unique approach to satisfying customer requests.

Overview

4
4
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification

Work History

Bakery/Service Deli Clerk

Kroger Co, Inc
Tacoma, WA
03.2024 - Current
  • Prepared customer orders in the deli department efficiently and accurately.
  • Assisted customers with product selection and provided detailed product knowledge.
  • Maintained cleanliness and organization of the deli display cases and equipment.
  • Operated deli equipment, including slicers, scales, and ovens safely and effectively.
  • Restocked supplies to ensure availability of fresh products for customer service.
  • Collaborated with team members to ensure smooth daily operations in the deli area.
  • Followed food safety guidelines to ensure compliance with health regulations consistently.

Hostess/Wait Staff Member

Denny's Restaurants Franchise Association
Tacoma, Washington
11.2021 - 11.2021
  • Greeted and seated guests promptly upon arrival at the restaurant.
  • Provided menus and informed guests of daily specials and promotions.
  • Coordinated with kitchen staff to ensure timely food service and guest satisfaction.
  • Assisted in training new host staff on procedures and customer service standards.
  • Monitored dining area for cleanliness and addressed any issues quickly.
  • Handled guest inquiries and complaints with professionalism and courtesy.
  • Collaborated with servers to optimize seating arrangements during peak hours.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.

Education

Tacoma Public School of The Arts
Tacoma , Washington

Skills

  • Food safety
  • Customer service
  • Team collaboration
  • Product knowledge
  • Training new staff
  • Order accuracy
  • Health and hygiene standards
  • Equipment safety
  • Safe food handling
  • Accurate money handling
  • POS system operation

Certification

  • Cashier certification
  • Food handlers certification

Timeline

Bakery/Service Deli Clerk

Kroger Co, Inc
03.2024 - Current

Hostess/Wait Staff Member

Denny's Restaurants Franchise Association
11.2021 - 11.2021

Tacoma Public School of The Arts