Eric Strus
Palm Bay
Summary
Dynamic Team Supervisor at Wawa Food Markets with a proven track record in enhancing workflow efficiency and customer satisfaction. Skilled in staff training and complaint handling, I successfully reduced employee turnover by fostering a positive work environment while optimizing inventory management to meet customer demand.
Overview
9
9
years of professional experience
Work History
Team Supervisor
Wawa Food Markets
Palm Bay, FL
04.2017 - 01.2026
- Supervised daily operations, ensuring adherence to company standards and procedures.
- Trained and mentored team members, fostering a collaborative and efficient work environment.
- Implemented process improvements, enhancing workflow efficiency and service quality.
- Managed inventory control, optimizing stock levels to meet customer demand effectively.
- Resolved customer inquiries and complaints, maintaining high satisfaction rates.
- Collaborated with management on strategic initiatives to drive sales growth and operational excellence.
- Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
- Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
- Reduced employee turnover rate by fostering a supportive and positive work atmosphere.
Skills
- Effective leadership
- Assignment delegation
- Complaint handling
- Staff training
- Employee engagement
- Coaching and mentoring
- Attention to detail
- Team supervision
- Overseeing daily activities
- Performance evaluations
- Cash handling
- Coaching
- Safety processes and procedures
- Safety
- Task delegation
- Loss prevention
- Customer service
- Inventory management
Timeline
Team Supervisor
Wawa Food Markets
04.2017 - 01.2026