Eric Thomas
Summary
My professional background and tenacious drive make me an ideal candidate to fill this
position.
Throughout my professional career, I have developed an ability to learn and retain an abundance of daily changing product and industry information. I have successfully used the information to fulfill customer needs. This ability has lead me to learn and become successful in different industries, with and without prior experience. I am extremely confident that I can apply these skills to become successful in your industry and be an asset to your company and team.
Overview
26
26
years of professional experience
Work History
Territory Sales Manager and Inspection Manager
Smart Home Watch
10.2021 - Current
- Developing and launched marketing strategies that exceeded new customer goals.
- Hiring and training new sales and inspection employees
- Carefully analyzing data to determine most effective sales strategies.
- Training employees and maintaining a high level of customer satisfaction.
- Analyzing and improving home inspection protocol.
- Training and leading a 9 person team.
- Training customers how to use the inspection interface system
Sales Territory Manager
Alldata/Autozone
11.2014 - 07.2021
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Cold and warm phone prospecting calls to automotive mechanic and collision shops.
- Accessed the shops needs and areas needed for improvement.
- Performed phone computer demos showing how our software can benefit the shop.
- Maintained a high closing ratio and customer retention.
- Learned and maintained a vast amount of car manufacturers information and procedures.
Marketing Executive
Bennedict Advertising
01.2011 - 10.2014
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Launched marketing activities for new product lines and market penetration.
- Identified target audiences and devised campaigns to match target demographics and optimize results.
Outside/Inside Sales Account Executive
Comcast Cable
06.2009 - 11.2010
- Learned and maintained product information to match customer needs
- Built customer relations through account management.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Built strong client rapport to establish diversified network of connections.
Mortgage Broker
Cyber One Mortgage
09.2002 - 06.2009
- Achieved sales and customer service through confident professionalism, both in person and via telephone
- Studied and shaped customers finances for desired financial goals
- Learned and retained a substantial amount of technical loan and company information
- Built trust through professional customer relations
- Processed official real estate documents in finalizing loans
- Managed and assisted employees
- Built relationships with lender representatives
- Consistently maintained a high quality of problem solving skills
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
- Assessed clients' financial data to determine loan suitability.
Mortgage Broker
Lincoln Mortgage
01.2000 - 09.2002
- Managed a 20 person broker team
- Served on company sales committee
- Achieved sales and customer service through professional face to face and telephone skills. -Built trust through professional customer relations
- Learned and retained a substantial amount of technical loan information
- Studied and shaped customers finances for desired financial goals
- Helped structure personnel for effective sales teams.
Insurance Agent/Broker
Powers & Company
02.1997 - 01.2000
- Acquired general liability and workers compensation insurance for general construction and trade contractors -Honored insurance rules and regulations
- Learned and maintained a considerable amount of insurance rules and operations -Prospected potential customers by fax, telephone and walk in leads
- Matched and proposed insurance companies with customer needs
- Processed documents to bind insurance coverage
- Continued customer relations through account servicing
- Maintained high percentage of residual business.
- Approached potential clients by using direct marketing mailings and phone contacts.
Education
No Degree - Business Management
American River College
Sacramento, CA09.1992
High School Diploma -
El Camino High School
Sacramento, CA06.1989
Skills
- Sales Strategies
- Direct Marketing Campaigns
- ROI Analysis
- Market Segmentation
- Maintaining a High Level of Customer and Product Information
- Sales Training and Developing Training Procedures
- Prospect Targeting and Sales Script Development
- Product Marketing Specialist
- Excellent Written and Verbal Communicator
- Cold Calling
- Account and Territory Management
- Solution Selling
- Product Demonstration
- Revenue Generation
- Profit and Loss Analysis
- Product and Service Sales
- Consultative Selling
- Closing Sales
- Business Development
- Time Management
- Sales Presentation
- Performance Management
- Territory Expansion
- CRM Software
- Deal Closing
- Business Growth and Retention
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Territory Sales Manager and Inspection Manager
Smart Home Watch
10.2021 - Current
Sales Territory Manager
Alldata/Autozone
11.2014 - 07.2021
Marketing Executive
Bennedict Advertising
01.2011 - 10.2014
Outside/Inside Sales Account Executive
Comcast Cable
06.2009 - 11.2010
Mortgage Broker
Cyber One Mortgage
09.2002 - 06.2009
Mortgage Broker
Lincoln Mortgage
01.2000 - 09.2002
Insurance Agent/Broker
Powers & Company
02.1997 - 01.2000
No Degree - Business Management
American River College
High School Diploma -
El Camino High School
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