Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
Timeline
Generic

Eric Twarowski

Mokena,IL

Summary

Hardworking and adaptable Electrical Engineering student at Lewis University with hands-on experience in technical maintenance and customer service. Proven ability to balance academic responsibilities with real-world tasks, including assisting with truck trailer repairs at Accuracy Transport and managing guest services as a restaurant host. Known for problem-solving under pressure, strong attention to detail, and mechanical intuition. Fluent in Polish, enabling effective communication in diverse settings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Host/Server

Wooden Paddle
Lemont
04.2024 - Current
  • Processed payments from customers using a POS system.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Resolved conflicts between customers when necessary.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Took reservations over phone and in person.

Freelancer

Accuracy Transport
Mokena, IL
03.2018 - Current
  • Performed maintenance and repairs on truck trailers by utilizing a variety of tools to ensure operational efficiency.
  • Diagnosed and resolved wear, weather, and transport-related damage using hand tools and basic diagnostic techniques.
  • Troubleshot trailer issues effectively by identifying problems and implementing timely solutions during weekday operations.

Projects & Technical Work

Eric Twarowski
Mokena, IL
07.2017 - Current
  • Maintained and repaired personal BMW, ensuring optimal performance and reliability.
  • Tracked mechanical breakdowns and tested modifications to enhance durability and functionality.
  • Consistently fixed and replaced parts to prevent recurring car issues.

Front Desk Receptionist

Accuracy Transport
Mokena, IL
06.2022 - 06.2022
  • Working for a transportation company at the front desk.
  • Acquired various skills and work experience, ranging from computer work to communications with customers on the phone and in person.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Assisted with scheduling appointments for clients and visitors.
  • Handled sensitive information in a confidential manner.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Responded to customer inquiries via phone, email, and in person.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Completed basic bookkeeping and document filing.
  • Provided administrative support including photocopying, faxing, and filing.
  • Managed company calendar and scheduled events.

Education

Undergraduate - Electrical Engineering

Lewis University
Romeoville, IL
05-2028

High School - Electrical Engineering

Lockport Township High School
Lockport
05-2024

Skills

  • Customer communication
  • Circuit design
  • Time management
  • Customer service
  • Adaptable to change
  • Detail-oriented
  • Multitasking proficiency
  • Strong interpersonal skills
  • Team player mentality
  • Professional appearance
  • Creativity
  • Active listening
  • Computer proficiency
  • Problem solving
  • Organization
  • Multitasking
  • Data analysis
  • Program coding
  • Coding
  • Web development
  • Computer skills
  • Fluent in Polish
  • Maintenance & repair
  • Conflict resolution
  • First Aid/CPR
  • Robotics programming

Certification

  • First Aid/CPR

Languages

English
Native/ Bilingual
Spanish
Limited
Polish
Native/ Bilingual

Affiliations

Electrical Engineering Student Projects, applied hands on skills in circuits, mechanical repair, and problem-solving through coursework and independent repair projects.

Truck Trailer Maintenance, weekday experience repairing semi-truck trailers, diagnosing damage and assisting with mechanical fixes.

Regularly repair and maintain my own vehicle and equipment (including a personal BMW), learning through trial, error, and persistence.

Accomplishments

  • Honors Program Award

Timeline

Host/Server

Wooden Paddle
04.2024 - Current

Front Desk Receptionist

Accuracy Transport
06.2022 - 06.2022

Freelancer

Accuracy Transport
03.2018 - Current

Projects & Technical Work

Eric Twarowski
07.2017 - Current

Undergraduate - Electrical Engineering

Lewis University

High School - Electrical Engineering

Lockport Township High School

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