Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
DeliveryDriver

Eric Tysen

Dallas,TX

Summary

Dynamic delivery driver with a proven track record at DoorDash, recognized for a 99% acceptance rate. Skilled in optimizing routes and enhancing customer satisfaction through effective communication. Reliable and customer service-oriented, with a valid TWIC card and certifications in HIPAA and Bloodborne pathogens. Committed to excellence in fast-paced environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Owner Operator

Tysen Ventures, LLC
11.2012 - Current
  • Managed daily operations to ensure efficient workflow and customer satisfaction.
  • Developed marketing strategies to increase brand visibility and attract new customers.
  • Oversaw inventory management, reducing waste through effective stock control practices.
  • Trained and mentored staff, fostering a collaborative team environment and enhancing service quality.
  • Implemented cost-saving measures that improved profitability while maintaining service standards.
  • Established relationships with suppliers to negotiate better pricing and terms for products.
  • Managed day-to-day business operations.

Delivery Driver

DoorDash
01.2024 - Current
  • Delivered food orders efficiently within designated timeframes.
  • Navigated city routes using GPS to optimize delivery times.
  • Communicated with customers to ensure satisfaction and resolve issues.
  • Maintained vehicle cleanliness and adhered to safety protocols.
  • Delivered packages to customer doorsteps and business offices.
  • Documented delivery confirmations and managed customer feedback effectively.
  • Adapted quickly to changes in order volume and demand fluctuations.
  • Managed multiple deliveries simultaneously while prioritizing tasks.
  • 99% acceptance rate since January 2024.

Delivery Driver

Uber Eats
01.2024 - Current
  • Collaborated with restaurant staff to confirm order accuracy before dispatch.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • 87% acceptance rate since January 2024.

Education

MBA - Project Management

University of Phoenix
Tampa, FL
05-2007

Bachelor of Arts - Mass Media Arts/Marketing

Hampton University
Hampton, VA
05-1997

Skills

  • Enthusiastic demeanor
  • Reliable, and works in all weather conditions
  • Customer service-oriented
  • Active driver's license
  • TWIC card valid through 2026
  • HIPPA and Bloodborne pathogen certified, 2025
  • Cross-functional teamwork

Certification

  • Bloodborne pathogens, Integrity Medical Courier Training, 2025
  • HIPPA, Integrity Medical Courier Training, 2025
  • Licensed TWIC card, 2025.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Delivery Driver

DoorDash
01.2024 - Current

Delivery Driver

Uber Eats
01.2024 - Current

Owner Operator

Tysen Ventures, LLC
11.2012 - Current

MBA - Project Management

University of Phoenix

Bachelor of Arts - Mass Media Arts/Marketing

Hampton University
Eric Tysen