Eric Tysen
Dallas,TX
Summary
Dynamic delivery driver with a proven track record at DoorDash, recognized for a 99% acceptance rate. Skilled in optimizing routes and enhancing customer satisfaction through effective communication. Reliable and customer service-oriented, with a valid TWIC card and certifications in HIPAA and Bloodborne pathogens. Committed to excellence in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner Operator
Tysen Ventures, LLC
11.2012 - Current
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Developed marketing strategies to increase brand visibility and attract new customers.
- Oversaw inventory management, reducing waste through effective stock control practices.
- Trained and mentored staff, fostering a collaborative team environment and enhancing service quality.
- Implemented cost-saving measures that improved profitability while maintaining service standards.
- Established relationships with suppliers to negotiate better pricing and terms for products.
- Managed day-to-day business operations.
Delivery Driver
DoorDash
01.2024 - Current
- Delivered food orders efficiently within designated timeframes.
- Navigated city routes using GPS to optimize delivery times.
- Communicated with customers to ensure satisfaction and resolve issues.
- Maintained vehicle cleanliness and adhered to safety protocols.
- Delivered packages to customer doorsteps and business offices.
- Documented delivery confirmations and managed customer feedback effectively.
- Adapted quickly to changes in order volume and demand fluctuations.
- Managed multiple deliveries simultaneously while prioritizing tasks.
- 99% acceptance rate since January 2024.
Delivery Driver
Uber Eats
01.2024 - Current
- Collaborated with restaurant staff to confirm order accuracy before dispatch.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- 87% acceptance rate since January 2024.
Education
MBA - Project Management
University of Phoenix
Tampa, FL05-2007
Bachelor of Arts - Mass Media Arts/Marketing
Hampton University
Hampton, VA05-1997
Skills
- Enthusiastic demeanor
- Reliable, and works in all weather conditions
- Customer service-oriented
- Active driver's license
- TWIC card valid through 2026
- HIPPA and Bloodborne pathogen certified, 2025
- Cross-functional teamwork
Certification
- Bloodborne pathogens, Integrity Medical Courier Training, 2025
- HIPPA, Integrity Medical Courier Training, 2025
- Licensed TWIC card, 2025.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Delivery Driver
DoorDash
01.2024 - Current
Delivery Driver
Uber Eats
01.2024 - Current
Owner Operator
Tysen Ventures, LLC
11.2012 - Current
MBA - Project Management
University of Phoenix
Bachelor of Arts - Mass Media Arts/Marketing
Hampton University